Osterling Consulting 
Intermediate level
Advanced level

Value stream mapping across the organization

Monday, Nov. 4 Location Code
1:00pm-5:00pm TBD MW/23

Learn how to use value stream mapping (VSM) to build leadership consensus and engagement for developing a strategic-level transformation plan. Broaden VSM as an effective management practice. Discover how to scope, plan, socialize and execute effective VSM activities, and address unique issues in office-based value streams.


Most organizations fail to realize the full potential of value stream mapping (VSM). The real power of VSM is only realized if it is utilized as a strategic, management-engagement methodology. This interactive, hands-on workshop will broaden your understanding of how to harness the true power of VSM as an effective management practice and extend its application throughout your organization. Learn how VSM is intended to be used as much more than a just a mapping technique and when properly managed, results in an aligned, engaged and knowledgeable leadership team. See how VSM can be used to build consensus and drive commitment via the development of a strategic-level transformation plan. Gain insights on how to effectively use VSM for more complex processes.


Osterling Consulting, Inc., founded in 2001, specializes in supporting companies on their lean transformation journey. With an extensive international and domestic client base, it has played a pivotal role in lean transformations across a broad range of industries. From the front office to the front lines, Osterling's methodology emphasizes a holistic approach to improvement integrating coaching, learning and doing. www.mosterling.com

Presenter: Mike Osterling

Mike Osterling is president of Osterling Consulting. He has a rich background of experiences applying lean principles across a variety of industries including financial services, government, software, agriculture, commercial construction, oil and manufacturing. Prior to consulting, he worked at Schneider Electric for 18 years and guided the lean transformation at several plants. He is one of the founders of SDSU’s Lean Enterprise Certificate Program (1999) and continues to teach there. Osterling has an MBA in international business, a BS in operations management, and is a certified trainer for Implementation of Lean Manufacturing (University of Kentucky). He has authored several books including the Shingo Prize-winning "Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation," and "The Kaizen Event Planner."