Isao Yoshino seminar on lean leadership and the Toyota Way

April 25, 2019 | 8:00 am to 12:00 pm
Contact AME: 224-232-5980 |
Member Fee: $195
Non-Member Fee: $245
AME San Francisco Bay Area Consortium member company employee: $95


University of California San Francisco (UCSF)
513 Parnassus Ave.
San Francisco, California

This seminar is a unique opportunity to learn about the historic and cultural roots behind the people development concepts and principles underlying the Toyota Way with a key Toyota leader!

At this not-to-be-missed event, Toyota leader Isao Yoshino will lead you through a morning of learning and discussion about the role of leaders and managers in a lean operating environment. Yoshino will share stories from his experiences including:

  • Leading the Toyota Management Development Program (Kan-Pro) for all managers in Toyota’s headquarters to learn hoshin kanri and A3 thinking
  • Developing John Shook (Chairman of LEI and author of "Managing to Learn") as his first manager in Japan
  • Managing the Japan training program for NUMMI managers to learn the Toyota Way

Key topics include:

  • The role of managers and leaders in a lean operating environment
  • History and practices of hoshin kanri and A3 thinking
  • History that led to the development of the Toyota Way
  • Translating Toyota culture to other environments, including his experiences with NUMMI (New United Motor Manufacturing, Inc.) plant, a joint venture established in 1983 between Toyota and GM located in Fremont

This program will include both formal presentations by Yoshino and time for a Q&A discussion. Yoshino is making a special appearance in the San Francisco Bay Area at the request of AME San Francisco Bay Area Consortium facilitator Katie Anderson, with whom he developed a friendship when she lived in Japan in 2015-2016.

Want more?

Join presenters Isao Yoshino and Katie Anderson for an interactive workshop immediately following the seminar. You will learn more detailed history and practices of hoshin kanri at Toyota. Register separately for the workshop here!


Isao Yoshino

Isao Yoshino is a 40-year Toyota leader (14 years of which was in the U.S.) and a former NUMMI training manager based at Toyota HQ in Japan. In 1979 and 1980, he oversaw the Manager Development Program (“Kan-Pro” in Japanese) for all the managers at Toyota headquarters. In 1983, he was assigned to the manager of a newly established training section for NUMMI’s shop floor leaders. During this time, he hired John Shook and other staff members from within Japan to develop a hands-on training program for American shop floor group & team leaders who travelled from Fremont, California to Toyota City to learn the Toyota Production System. In June 1984, Yoshino and his team started training American shop floor leaders for three weeks at Toyota’s plant. Yoshino has held management roles at Toyota in research, human resources, corporate planning and production control, and manufacturing. He retired from Toyota in 2006. Yoshino is currently a lecturer at the Nagoya Gakuin University and travels internationally to teach and speak about Toyota leadership, hoshin kanri and coaching.

Katie Anderson

Katie Anderson is the founder of KBJ Anderson Consulting, a boutique consulting practice focused on helping individuals and organizations gain clarity on their goals, deepen their problem solving and coaching skills, and continuously improve themselves and their organizations. She has more than 20 years of experience supporting change and improvement in organizations across a range of industries, including healthcare, government, manufacturing, biotech and others. She also holds faculty positions at the Lean Enterprise Institute and Catalysis and is the facilitator for the Association for Manufacturing Excellence’s San Francisco Bay Area Consortium. In 2015, Anderson moved to Japan with her family for 18 months, where she became good friends with Isao Yoshino. Since then, Yoshino and Anderson have collaborated on several learning events, including leading executive learning trips in Japan. Anderson is an internationally recognized speaker. She holds a Bachelor of Arts degree in human biology with honors from Stanford University and a Masters of Philosophy in public health (MPhil) from the University of Sydney (Australia).


Seminar - coffee and light breakfast will be included.

8:00 a.m. -   9:00 a.m.  Morning networking with coffee and light breakfast
9:00 a.m. - 12:00 p.m.  Seminar (with one break)


University of California San Francisco (UCSF) 

The University of California San Francisco (UCSF) is one of the top universities in the nation for health sciences research and higher education, and is internationally renowned for providing highly specialized and innovative care. By bringing together the world's leading experts in nearly every area of health, UCSF Health drives advancements in treatment and technology that benefit patients everywhere.The UCSF family of care includes UCSF Helen Diller Medical Center at Parnassus Heights, UCSF Medical Center at Mount Zion and UCSF Medical Center at Mission Bay; UCSF Benioff Children's Hospitals in Oakland and San Francisco; Langley Porter Psychiatric Hospital and Clinics; UCSF Benioff Children's Physicians; and the UCSF Faculty Practice. Learn more at


Share, learn and grow in your local lean learning network.

The AME San Francisco Bay Area Consortium is a network of local companies committed to operational excellence and collaborative learning. If you would like to learn more about joining the SFBA Consortium contact consortium facilitator Katie Anderson at and visit the AME San Francisco Bay Area Consortium website to learn more.


Participants will learn:

  • The cultural roots behind some of the concepts and principles underlying lean management and the Toyota Way
  • Hoshin kanri and A3 thinking practices and skills
  • Lean leadership and coaching principles essential to building a lean culture
  • CEOs, operations managers and other leaders practicing lean thinking in their organizations
  • Lean/continuous improvement leaders
  • Anyone interested in learning about the history of lean thinking and practice at Toyota

You can become an AME member during the registration process for $150 per year and obtain the discounted AME member rate for this event. Your membership will also entitle you to a registration discount for all future AME conferences, seminars, workshops and webinars for one year. Additionally, you will receive a subscription to the award winning Target magazine and much more. 

Payment or purchase order must be received by the AME office five days prior to the event start date. If no payment or PO number is received, you will be asked to pay with a credit card or check at the event before entry. 

Cancellation Policy: Enrollment fee less a $100 non-refundable registration charge will be refunded up to one week before the event. Substitutions may be made up to three days prior to the start of the workshop. 

Notes: This event may be canceled by AME for any reason. AME is not responsible for incidental costs incurred by registrants. By registering for this meeting, I hereby acknowledge and agree that AME or its agents may take photographs of me during events and may use those photographs for AME’s purposes, including but not limited to news and promotional purposes, without further compensation to me.