If you are leading your team, organization or community through complex change, this workshop is for you!
Join us to hear from continuous improvement practitioners who are using scientific thinking to improve organizational performance and develop thriving teams, even when the challenge is daunting, and the path forward is uncertain. In the morning, you will learn about the principles and practices of adaptive leadership—a way of navigating uncertainty by better understanding human behavior—from award winning teacher, coach and physician leader Dr. Val Ulstad. You will hear real stories about the impact of the Improvement Kata and Coaching Kata directly from practitioners and leaders in manufacturing, business and health care settings. And, you don’t want to miss the popular “Kata in the Classroom” exercise, where you will work with a team to reach a challenging goal by practicing the 4-step Improvement Kata!
Mike Rother's 2009 book, "Toyota Kata” was the beginning of a different way of thinking about lean, as well as navigating any kind of complex change in organizations and communities. At its core, the 4-step Improvement Kata pattern helps us embrace the reality that today's solutions probably won’t fit tomorrow's problems, and the path to a challenging goal can’t be determined in advance anyway. Your best bet is to practice a universal means of developing your own solutions through scientific thinking.
Fathom Consulting is a Minneapolis-based business consultancy that helps organizations drive change and improve products, services, and operations through an analytical, human-centered approach. Fathom’s clients range from powerhouse global Fortune 100 companies to startups across healthcare, manufacturing, and consumer services industries. Learn more at consultfathom.com.
9:00 a.m. - 9:10 a.m. Welcome
9:10 a.m. - 10:00 a.m. Keynote speaker: “Making progress on wicked problems in a complex environment” (Dr. Val Ulstad, physician leader, teacher, and coach, Partners at Cascade Bluff LLC)
10:00 a.m. - 10:20 a.m. Improvement Kata step 1: Get direction or challenge (Ann Goebel, President, Grit Inc.)
10:20 a.m. - 10:40 a.m. Improvement Kata step 2: Grasp the current condition (Karen Salmey, RN, manager, sterile processing department and Laura Randgaard, RN, MA, lead performance improvement advisor for Abbott Northwestern Hospital)
10:40 a.m. - 11:00 a.m. Break
11:00 a.m. - 11:20 a.m. Improvement Kata step 3: Establish your next target condition (Tadd Egenes, continuous improvement coordinator, FAST Global Solutions)
11:20 a.m. - 11:40 a.m. Improvement Kata step 4: Conduct experiments (Jeff Schneider, Lean Manager 3M)
11:40 a.m. - 12:30 p.m. Lunch and discussion
12:30 p.m. - 2:15 p.m. Kata in the Classroom activity
2:15 p.m. - 2:30 p.m. Break
2:30 p.m. - 3:15 p.m. "Momentum for improvement through kata coaching" (Sam Wagner, director of continuous improvement and training, FAST Global Solutions)
3:15 p.m. - 3:30 p.m. Closing discussion and next steps
3:30 p.m. Adjourn
- Learn how you can apply the Improvement Kata/Coaching Kata to a specific problem.
- Hear how practitioners from different industries apply Kata in their organizations, from manufacturing to healthcare to non-profit organizations.
- Connect with other individuals or companies with whom you can continue learning and sharing.
- Experience Mike Rother's Kata in the Classroom activity.
- Discover how you can build a people-centric culture in your organization.
- Anyone leading complex, adaptive change in their organizations and communities
- Lean practitioners
- Senior executives
- Change management professionals from across industries
You can become an AME member during the registration process for $150 per year and obtain the discounted AME member rate for this event. Your membership will also entitle you to a registration discount for all future AME conferences, seminars, workshops and webinars for one year. Additionally, you will receive a subscription to the award-winning Target magazine and much more.
Payment or purchase order must be received by the AME office five days prior to the event start date. If no payment or PO number is received, you will be asked to pay with a credit card or check at the event before entry.
Cancellation Policy: Enrollment fee less a $100 non-refundable registration charge will be refunded up to one week before the event. Substitutions may be made up to three days prior to the start of the workshop.
Notes: This event may be canceled by AME for any reason. AME is not responsible for incidental costs incurred by registrants. By registering for this meeting, I hereby acknowledge and agree that AME or its agents may take photographs of me during events and may use those photographs for AME’s purposes, including but not limited to news and promotional purposes, without further compensation to me.