Lean leadership and Hoshin Kanri with Isao Yoshino and Katie Anderson

May 2, 2019 | 9:00 am to 4:00 pm
Contact AME: 224-232-5980 | conference@ame.org
Non-Member Fee: $495
Member Fee: $395


AME Headquarters
3701 Algonquin Road
Conference Room 1st Floor
Rolling Meadows, Illinois

This event is a unique opportunity to learn about the historic and cultural roots behind the people development concepts and principles underlying the Toyota Way with a key Toyota leader!

At this not-to-be-missed event, Toyota leader Isao Yoshino and AME San Francisco Bay Area Consortium facilitator Katie Anderson will lead you through a day of learning and discussion about the role of leaders and managers in a lean operating environment. The day will include lectures, interviews, discussions, and an interactive experience where you will start to develop your own personal hoshin A3 and practice “catchball” – the essential lean leadership skill of asking and receiving questions.

Key topics include:

  • The role of managers and leaders in a lean operating environment
  • History and practices of Hoshin Kanri and A3 thinking, including some examples of various types of A3s from Toyota.
  • History that led to the development of the Toyota Way
  • Translating Toyota culture to other environments, the NUMMI (New United Motor Manufacturing, Inc.) plant, a joint venture established in 1983 between Toyota and GM located in Fremont

Yoshino will share stories from his experiences including:

  • Leading the Toyota Management Development Program (Kan-Pro) designed to teach 1000 Toyota managers how to use A3 for hoshin (strategy) development and to improve their management capabilities
  • Developing John Shook (Chairman of LEI and author of "Managing to Learn") as his first manager in Japan and other leaders at Toyota
  • Managing the Japan training program for NUMMI managers to learn the Toyota Way
  • Working in the U.S. for 14 years in California and Florida, and other experiences at Toyota’s headquarters in Japan


Isao Yoshino

Isao Yoshino is a 40-year Toyota leader (14 years of which was in the U.S.) and a former NUMMI training manager based at Toyota HQ in Japan. In 1979 and 1980, he oversaw the Manager Development Program (“Kan-Pro” in Japanese) for all the managers at Toyota headquarters. In 1983, he was assigned to the manager of a newly established training section for NUMMI’s shop floor leaders. During this time, he hired John Shook and other staff members from within Japan to develop a hands-on training program for American shop floor group & team leaders who travelled from Fremont, California to Toyota City to learn the Toyota Production System. In June 1984, Yoshino and his team started training American shop floor leaders for three weeks at Toyota’s plant. Yoshino has held management roles at Toyota in research, human resources, corporate planning and production control, and manufacturing. He retired from Toyota in 2006. Yoshino is currently a lecturer at the Nagoya Gakuin University and travels internationally to teach and speak about Toyota leadership, hoshin kanri and coaching.

Katie Anderson

Katie Anderson is the founder of KBJ Anderson Consulting, a boutique consulting practice focused on helping individuals and organizations gain clarity on their goals, deepen their problem solving and coaching skills, and continuously improve themselves and their organizations. She has more than 20 years of experience supporting change and improvement in organizations across a range of industries, including healthcare, government, manufacturing, biotech and others. She also holds faculty positions at the Lean Enterprise Institute and Catalysis and is the facilitator for the Association for Manufacturing Excellence’s San Francisco Bay Area Consortium. In 2015, Anderson moved to Japan with her family for 18 months, where she became good friends with Isao Yoshino. Since then, Yoshino and Anderson have collaborated on several learning events, including leading executive learning trips in Japan. Anderson is an internationally recognized speaker. She holds a Bachelor of Arts degree in human biology with honors from Stanford University and a Masters of Philosophy in public health (MPhil) from the University of Sydney (Australia).


8:30 a.m.   -   9:00 a.m.   Arrival and coffee
9:00 a.m.   - 11:45 a.m.   Introductions/history and leader's roles & responsibilities at Toyota/Q&A
12:00 p.m. - 12:45 p.m.   Lunch
12:45 p.m. -   2:45 p.m.   Hoshin Kanri history and practices: Asking effective questions and practice developing your own personal hoshin
2:45 p.m.   -  3: 00 p.m.   Closing discussion
3:00 p.m.   -   4:00 p.m.   Networking
4:00 p.m.                          Adjourn


Participants will learn:

  • The cultural roots behind some of the concepts and principles underlying lean management and the Toyota Way
  • Hoshin kanri and A3 thinking practices and skills
  • Lean leadership and coaching principles essential to building a lean culture
  • CEOs, operations managers and other leaders practicing lean thinking in their organizations
  • Lean/continuous improvement leaders
  • Anyone interested in learning about the history of lean thinking and practice at Toyota

You can become an AME member during the registration process for $150 per year and obtain the discounted AME member rate for this event. Your membership will also entitle you to a registration discount for all future AME conferences, seminars, workshops and webinars for one year. Additionally, you will receive a subscription to the award winning Target magazine and much more. 

Payment or purchase order must be received by the AME office five days prior to the event start date. If no payment or PO number is received, you will be asked to pay with a credit card or check at the event before entry. 

Cancellation Policy: Enrollment fee less a $100 non-refundable registration charge will be refunded up to one week before the event. Substitutions may be made up to three days prior to the start of the workshop. 

Notes: This event may be canceled by AME for any reason. AME is not responsible for incidental costs incurred by registrants. By registering for this meeting, I hereby acknowledge and agree that AME or its agents may take photographs of me during events and may use those photographs for AME’s purposes, including but not limited to news and promotional purposes, without further compensation to me.