WEBINAR: How to engage a reluctant workforce

November 30, 2017 | 1:00 pm to 2:00 pm
Contact AME: 224-232-5980 | conference@ame.org
Member Fee: $25
Non-Member Fee: $50


1:00 p.m. - 2:00 p.m. EST

Henry Ford once reportedly posed this question: “Why is it every time I ask for a pair of hands, it comes with a brain attached?” Contrast this to Taiichi Ohno’s quote, “People don’t go to Toyota to work, they go there to think.” The important difference is having a highly-engaged versus a disengaged workplace. Consider these facts:

• 67% of employees report feeling disengaged from their jobs on a daily basis
• 76% of employees report 'feeling tired' at work (15% have actually fallen asleep!)
• 44% have gained 'stress weight' while at their current job.

Lean is hard enough; trying to do so with an unmotivated, tired, overwhelmed and overworked team is impossible. This webinar will expand upon the real reasons people are resistant to change and what you can take action on immediately to create organizational change for the better. Discover proven tools and techniques that will help you garner support for your lean transformation, giving you the absolute best chance for sustained lean success.

Employee Engagement and its impact on lean sustainability is paramount to lean success. This webinar helps to fill in the blanks that are so often present within this topic.


Paul W. Critchley

Paul is a seasoned leader with over twenty years’ of senior-level manufacturing, engineering and operations management experience. Champion of using lean to control costs and drive positive business performance.

He is passionate about lean and creating organizational cultures that are sustainably engaged. He co-authored his first book - The Whole Professional, A Collection of Essays to Help You Achieve a Full and Satisfying Life to bring a fresh perspective on work/life balance and how individuals and organizations can work together to achieve greater levels of attainment.

Paul assists businesses in practicing lean and implementing management strategies in order to affect sustainable culture change for long-term organizational health and prosperity. He is a recognized thought leader on employee engagement and management interaction, and has helped businesses around the world achieve greater levels of success.

Paul is a board member of the Northeast Region of AME, and holds a B.S. in Mechanical Engineering, and M.S. degrees in Management and Organizational Leadership.



Anyone in a leadership positon (formal or informal) who is trying to practice lean methods within an organization.

  • In order to properly practice lean, you must first engage your workforce. Yet one of the biggest challenges with lean can be overcoming a reluctant workforce. Engaging your workforce can be a delicate balancing act at any point but especially if you are just beginning your lean journey after years of “but we’ve always done it this way.”
  • We will discuss the most popular objections that you may encounter when beginning your lean journey. These can come from all levels of the organization - from the CEO to the janitor. We will all discuss the most popular objections, including those you may have encountered. Delving into how those objections typically stem from one of three possible areas, we will discuss techniques on how to address those from each area in order to overcome objections and build a lean culture.
  • Understanding the reasons why people may be resistant to implementing lean principles, and what you can do to address and overcome these concerns positions you for lean success.
  • You will be able to take away techniques, approaches, tips, and questions for dealing directly with these objections. You will learn how to “speak in your customer’s language” in order to garner support for a lean culture change and how to create an environment that is primed to enjoy a successful lean implementation.

You can become an AME member during the registration process for $150 per year. Your annual membership will also entitle you to a registration discount for all future AME conferences, seminars, workshops, and webinars for one year. Additionally, you will receive a subscription to the award winning Target magazine and much more. 

AME reserves the right to cancel any webinar due to unforeseen circumstances. If so, every effort will be made to reschedule the webinar and provide a recording.

Cancellation Policy: Enrollment fee will be refunded up to one week before the event. Substitutions may be made anytime prior to the start of the webinar. 

Note: You will not receive the webinar information until the registration is paid for.