This webinar is about how to become more effective at developing the leadership behaviors needed to complement the tools most people focus on when embarking on a lean journey in their business. A main emphasis will be on “teaching others to see” (e.g., identifying and removing waste, developing basic problem-solving capability in associates, and using visual management skills), a key role of leaders in a lean/continuous improvement environment. We will learn about practical implementation of going to gemba (“the place where things happen”) and how to coach others to develop "eyes for waste" as well as the importance of observing the seven types of flow.
Bill is an extension specialist with North Carolina State University’s Industry Expansion Solutions. He works statewide to help manufacturers, businesses, health care systems and public health departments make improvements through lean and six sigma thinking and methodology. Bill assists organizations in developing systematic, long-term lean implementation and leadership programs. He also trains and develops Lean Six Sigma Green Belts.
Before joining NCSU, Bill worked for Eastman Kodak Company in technical and supervisory roles in manufacturing and research and development. He was also a lean implementer, trainer and coach in manufacturing, utilizing leadership coaching, kaizen and other lean tools.
Bill holds a B.S. in Industrial Engineering & Operations Research from Virginia Tech and an MBA from the Rochester Institute of Technology. He is a certified Lean Six Sigma Black Belt and is a member of NC State's Academy of Outstanding Faculty Engaged in Extension (AOFEE).
Supervisors, managers, technical leaders, those responsible for driving continuous improvement in their organization.
Understanding of leadership behaviors to complement knowledge of lean tools.
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