FAQ

GENERAL
This is my first conference - what do I need to know or do?
What time does the conference start and end?
How much does it cost to attend?
What is the dress code for the conference?
What should I bring with me to the conference?
International Attendees Information
S
ome tour sites require proof of U.S. Citizenship
Currency and electrical adapters
What activities are available in the surrounding city?
What should I do if I have general questions at the conference?
How can I receive a conference brochure?
Will any networking activities occur during the conference?
Conference venue, hotel and transportation
What will the weather be like in Boston?
Is wireless internet access available in the hotel rooms?
Is wi-fi available in the meeting rooms?
Is there a conference schedule?
I'm not receiving confirmation emails?
H
ow do I modify my contact information or registration?
Can I share my registration?
How do I assign group tickets?
Can I attend only one day of the conference?
When will I receive my conference badge?
When will the registration desk be open during the conference?
What meals are covered at the conference?
Will dietary restrictions be covered at the conference?
PRACTITIONER SESSIONS
How do I sign up for practitioner sessions?
How do I know which session is best for me?
Are speaker handouts available from the sessions?
Do I need to attend all the sessions related to a particular theme?
H
ow can I become a presenter?
INTERACTIVE SESSIONS
How do I sign up for an interactive session?
A
re speaker handouts available for interactive sessions?
TOURS
When can I sign up for a tour?
How much does it cost to attend a tour?
How can I tell if a tour is full?
If a tour is filled, is there any chance I can still attend this tour?
Can I attend more than one tour?
How do I know which tour is best for me?
Do I need to bring my own safety gear for tours?
Are tour host speaker handouts available for tours?
If a tour requires proof of U.S. Citizenship, what should I bring?
WORKSHOPS
When can I sign up for a workshop and how do I pay?
How much does it cost to attend a workshop if I am registered?
How can I tell if a workshop is full?
How do I know which workshop is best for me?
My workshop got cancelled-what should I do?
I am registered for a workshop-will I be given lunch?
Can I attend a workshop but not the whole conference?
Are presenter handouts available for workshops?
How do I find which workshop(s) I signed up for?
I'm signed up for a workshop but want to switch-what should I do?
I want to take my coworker's place at a workshop-what should I do?
How do I get reimbursed for a workshop I no longer want to attend?
How can I become a workshop presenter?
EXHIBITORS - LEARNING RESOURCE CENTER (LRC)
Who exhibits in the learning resource center?
When will the learning resource center be open?
How can I exhibit in the learning resource center?
COMPANION PROGRAM

What is the companion program?
AME QUESTIONS
How do I get more involved in AME?
What is the AME Excellence Award?
What is the AME Champions Club?
Where will future AME conferences be held?
What are the upcoming AME events nationally?
What are the upcoming AME events in my region?
How can I host an event in my region?
Are volunteers compensated by AME?
How can I access AME's Target magazine?

GENERAL

THIS IS MY FIRST CONFERENCE – WHAT DO I NEED TO KNOW OR DO?
We’ve tried to cover lots of common questions in this list. If this is your first conference, you’ll definitely want to attend one of the two scheduled Club NuBee Hive Meet Ups which take place Sunday, October 8 from 5:00-5:45 p.m. and again on Monday, October 9 from 5:00-5:45 p.m. Our presenters will offer an overview of the conference and answer audience questions. In the meantime. You can also check out this short video overview.

WHAT TIME DOES THE CONFERENCE START AND END?
Visit the conference schedule page for detailed information.

HOW MUCH DOES IT COST TO ATTEND?
Current registration pricing can be found here: Fees & Schedule

WHAT IS THE DRESS CODE FOR THE CONFERENCE?
The dress code is business casual, with some attendees leaning toward a more casual style and others leaning toward business attire. Whatever your preference, we suggest you consider layers; it is difficult to predict the temperature in a room where you have a large number of people gathered. Additionally, tour sites require closed-toe shoes with a heel height of no more than one inch.

WHAT SHOULD I BRING WITH ME TO THE CONFERENCE?

Appropriate footwear and clothing
If you plan to participate in a tour, you will need to wear closed-toe shoes with a heel height of no more than one inch, a long or short-sleeved shirt/blouse and long pants.

Business cards
The AME conference offers a myriad networking opportunities so bring plenty of business cards to hand out as you share, learn and grow with other attendees.

INTERNATIONAL ATTENDEES
Travelers coming to the United States to conduct temporary business such as attending conventions and conferences need visitor visas unless they qualify for entry under the Visa Waiver Program. Visit the U.S. Department of State website for additional details related to passports, visas, etc. 

Some tour sites require proof of U.S. citizenship
If you have signed up for a tour with that requirement, please bring your passport, social security card or military ID. Please note that a U.S. driver's license is not considered proof of citizenship.

Currency and electrical adapters
U.S. currency is required if you would like to pay for dinner or sundries in cash. All major credit cards are, of course, accepted throughout Boston. If you will require an electrical adapter, don’t forget to pack one.

WHAT ACTIVITIES ARE AVAILABLE IN THE SURROUNDING CITY?
Boston has plenty to offer! Click here for ideas on what to do while you are in town.

WHAT SHOULD I DO IF I HAVE GENERAL QUESTIONS AT THE CONFERENCE?

General logistics queries - go to the Ask Me booth or look for anyone wearing a green vest or a staff badge.

Registration queries – go to the Registration Desk.

Tour or workshop queries - go to the Tours Desk or the Workshops Desk.

HOW CAN I RECEIVE A CONFERENCE BROCHURE?
With new conference content being added frequently, we do not print brochures. Details on all the conference sessions and activities can be found throughout the Boston website or on the app.

WILL ANY NETWORKING ACTIVITIES OCCUR DURING THE CONFERENCE?
There will be multiple networking opportunities for conference attendees, including Dine-Around activities and Club NuBee orientation sessions.

On Wednesday evening there will be a kickoff party for the 2018 San Diego conference, with food, entertainment and plenty of time to network with Boston attendees.

At all meal functions, we encourage you to sit with attendees whom you don’t know and to engage in dialogue before the keynote presentations begin.

CONFERENCE VENUE, HOTEL AND TRANSPORTATION
All pre- and post-conference activities and the Wednesday night reception will take place at the Sheraton Boston Hotel, 39 Dalton Street, Boston, MA 02199. Phone (214) 922-8000. All Tuesday-Thursday conference events will take place at the Hynes Convention Center, 900 Boylston Street, Boston, MA 02115. To learn more about special AME hotel rates and how to make your reservations, taxi fares, etc., visit the Hotel page.

If you prefer to rent a car, click here for car rental company contact information.

WHAT WILL THE WEATHER BE LIKE IN BOSTON?
Boston temperatures in October average between 58 to 66 degrees Fahrenheit, or 14 to 18 degrees Celsius. For the latest weather forecast visit Accuweather.

IS WIRELESS INTERNET ACCESS AVAILABLE IN THE HOTEL ROOMS?
All preferred AME conference hotels provide complimentary in-room Wi-Fi for conference attendees.

IS WI-FI AVAILABLE IN THE MEETING ROOMS?
Free Wi-Fi will be available in the meeting space.

IS THERE A CONFERENCE SCHEDULE?
The conference schedule (updated frequently) is available here.

Download the AME Conference app to your smartphone or tablet. The app contains the latest data, so you can find information about all of the sessions and speakers, and create your personal schedule by noting which sessions you plan to attend.

Please note that creating your schedule in the app will not guarantee you a place in the session, it will simply help you plan your time. For tours and/or workshops, you should register on AME’s website prior to the conference in order to improve your chances of getting your first choice(s). 

For keynotes and sessions, you will need to arrive early to secure a seat.

I’M NOT RECEIVING ANY CONFIRMATION EMAILS, WHAT SHOULD I DO? I DID NOT RECEIVE A REGISTRATION CONFIRMATION, WHO SHOULD I CONTACT?
Please contact Laura Cloninger at (224) 232-5980 x221 or lcloninger@ame.org.

HOW CAN I CHANGE MY EMAIL AND OTHER DETAILS IN MY REGISTRATION?
Contact information can be updated on your profile page. Enter using your email and confirmation code. If you have misplaced your confirmation code, you can opt to have it resent to you. Our registration system uses your email address as your unique identifier; as such, you are unable to change that yourself. If you would like to have your email address modified, please contact Laura Cloninger at (224) 232-5980 x221 or lcloninger@ame.org.

CAN I SHARE MY REGISTRATION?
Registrations must be done on an individual basis. If you can only attend for one or two days, we suggest that you purchase day passes, which you can do during the registration process.

IF I BOUGHT A GROUP OF TICKETS, HOW DO I ASSIGN THEM TO PEOPLE?
Closer to the date of the conference you will receive an email with a code. This code will be the same for each of the members in your group and will include the last name of the person who bought the tickets. All you need to do is give the code to whomever you would like to attend, and when that person registers himself or herself, he or she can use the code on the payment page. The system will recognize the code and allow the person to register free of charge. There may still be a charge of $150 due if the person is not a member. Prepaid tickets don’t include the non-member fee.

CAN I ATTEND ONLY ONE DAY OF THE CONFERENCE?
Yes. If you can only attend for one or two days, we suggest that you purchase day passes, as that will be less expensive than the full conference pass. You can purchase day passes during the registration process. A one day pass costs $995 (plus $150 non-member fee) and a two day pass costs $1990 (plus $150 non-member fee.)

WHEN WILL I RECEIVE MY CONFERENCE BADGE?
Conference badges are not mailed. You can print your conference badge upon arrival. You will receive a confirmation email from AME that contains a bar code. Print that email and bring it with you; when you scan the barcode, your conference badge will automatically print.

WHEN WILL THE REGISTRATION DESK BE OPEN AT THE CONFERENCE?

Click here for the conference schedule. The registration desk hours are as follows:

Sunday, October 8: 3:00 pm-7:00 pm
Monday, October 9: 6:30 am-5:00 pm
Tuesday, October 10: 6:15 am-5:00 pm
Wednesday, October 11: 6:30 am-4:00 pm
Thursday, October 12: 6:30 am-4:00 pm

WHAT MEALS WILL BE COVERED AT THE CONFERENCE?
Sunday attendees: Meals are not included.
Monday morning or full-day workshop attendees: Breakfast and lunch are included.
Monday afternoon workshop attendees: Meals are not included.
Monday tour attendees: If your tour departs in the morning, breakfast is included. If your tour departs mid-morning, breakfast is not included. A boxed lunch on the bus or lunch at the tour site location is included.
Tuesday through Thursday: Breakfast and lunch are included each day. (If you go out on a tour during lunch, you will be given a boxed lunch on the bus or lunch at the tour site.)
Wednesday evening: There will be a reception to kick off the next year’s conference, with plenty of food provided. This reception is included in your conference registration.
Friday morning workshop attendees: Breakfast is included.

I HAVE DIETARY RESTRICTIONS – WILL THEY BE ACCOMMODATED?
AME can accommodate most dietary restrictions. Dietary restrictions must be emailed to conference@ame.org by September 8, 2017. You will not be able to request special meals onsite.

PRACTITIONER SESSIONS

HOW DO I SIGN UP FOR PRACTITIONER SESSIONS?
There is no need to sign up or register for sessions. These have open seating and as some will fill up more quickly than others, we recommend that you arrive early to ensure you get a seat.

HOW DO I KNOW WHICH SESSION IS BEST FOR ME?
Descriptions of presenting companies, the expected learning points and session highlights are noted online. We recommend that you read through the expected learning points and find sessions that will best suit your needs.  

ARE SPEAKER HANDOUTS AVAILABLE FOR SESSIONS?
Session speakers generally do not provide handouts. If presenters provide them to us, the presentations will be available to conference attendees. Check the website for updated information.  

DO I NEED TO ATTEND ALL THE SESSIONS RELATING TO A PARTICULAR THEME?
No, you should select the practitioner/interactive sessions that most interest you. At any given time during the conference, you will have four practitioner presentations and four or five interactive sessions from which to choose (or you may elect to leave the building and go on a tour). You should move around among the sessions in order to maximize your learning.

HOW CAN I BECOME A PRESENTER?
If you are interested in presenting in 2018 in San Diego, click here to submit your presentation.
 

INTERACTIVE SESSIONS

HOW DO I SIGN UP FOR AN INTERACTIVE SESSION?
There is no need to sign up or register for interactive sessions. Seating is on a first-come, first-served basis and as some sessions will fill up more quickly than others, we recommend that you arrive early to ensure you get a seat.

ARE SPEAKER HANDOUTS AVAILABLE FOR INTERACTIVE SESSION PRESENTATIONS?
Interactive session speakers generally do not give handouts, nor are they required to, but you can access materials if they have made them available. Check the website for updated information. Please note that we cannot guarantee that materials for interactive sessions will be made available.

HOW CAN I BECOME A PRESENTER IN AN INTERACTIVE SESSION?
If you are interested in presenting an interactive session in 2018 in San Diego, click here to submit your proposal online.

TOURS

WHEN CAN I SIGN UP FOR A TOUR?
You may sign up for a tour beginning Monday, August 28th at 10:00am CST. Those who have registered for the conference and provided their contact information will receive an email reminder when tour sign-up begins.

HOW MUCH DOES IT COST TO ATTEND A TOUR?
Tours are complimentary and every attendee may register for one tour. Space permitting, you may register for additional tours onsite.

HOW CAN I TELL IF A TOUR IS FULL?
If a tour is full, the registration system will indicate this and you will not be allowed to register. At the conference, there will be a visual board indicating which tours are full.

IF A TOUR IS FILLED, IS THERE ANY CHANCE I CAN STILL ATTEND THIS TOUR?
Typically, there are a few people who do not show up for their tour. If a tour is full, you can have your name added to a waiting list at the Tours Desk. Once your name is on the list, you simply need to show up at the tour departure room and wait to hear if your name is called. Some tours will be more popular than others, therefore we cannot predict how long the waiting lists will be. In order to go on your first-choice tour, we recommend that you sign up as soon as tour sign-up begins, rather than waiting until you arrive in Boston.

CAN I ATTEND MORE THAN ONE TOUR?
Paid conference registrants may sign up for one tour prior to the conference. Registrants can attend additional tours, space permitting, once onsite. You can edit your profile and add tours, free of charge.

HOW DO I KNOW WHICH TOUR IS BEST FOR ME?
Descriptions of tours and highlights are noted online. We recommend that you read through the highlights and find a tour that will best suit your needs.

DO I NEED TO BRING MY OWN SAFETY GEAR FOR THE TOURS?
No. If the tour you are attending requires personal protective equipment, it will be provided to you by the host facility, unless otherwise noted. Please note, all facilities require attendees to wear leather-like closed-toe shoes with a heel height of no more than one inch, a long or short-sleeved shirt/blouse, long pants.

ARE TOUR HOST SPEAKER HANDOUTS AVAILABLE FOR TOURS?
Some host facilities may give a brief overview of their company and their continuous improvement process. Host facilities are not required to provide handouts. You may ask the host facility for an electronic copy of the material, although they’re not obligated to provide one.

IF A TOUR REQUIRES PROOF OF U.S. CITIZENSHIP, WHAT SHOULD I BRING?
If the tour you have signed up for allows only U.S. citizens, bring your passport, social security card or military ID. Please note that a U.S. driver's license is not considered proof of citizenship.

WORKSHOPS

WHEN CAN I SIGN UP FOR A WORKSHOP AND HOW DO I PAY?
Workshop registration opened on Monday, May 1st at 10:00am CST. All registered attendees who have provided their contact information will be reminded via email when workshop registration begins. Workshop registration requires immediate payment.

HOW MUCH DOES IT COST TO ATTEND A WORKSHOP IF YOU ARE REGISTERED?

The charge for a full-day workshop, with conference registration is $300.
The charge for a half-day workshop, with conference registration is $200.

You will be prompted for payment during the registration process. AME accepts major credit cards. If you do not sign up for a workshop and you simply go to the room, if space is available, the room host will ask you for credit card information. A method of payment must be provided prior to attending a workshop.

HOW CAN I TELL IF A WORKSHOP IS FULL?
If a workshop is full, the registration system will no longer show the workshop as an option for you to register. At the conference, there will be a visual board indicating which workshops are full.

HOW DO I KNOW WHICH WORKSHOP IS BEST FOR ME?
Descriptions of workshops and what the expected learning points and key takeaways will be are noted on the AME website. Visit the Workshops page and click on the title of the workshop for full details. We recommend that you read through the expected learning points and find sessions that will best suit your needs.

MY WORKSHOP GOT CANCELLED – WHAT SHOULD I DO?
Prior to the conference: If you received a notice from AME that your workshop was cancelled, edit your profile online and select a new workshop.
Onsite: You can modify your registration or go to the workshop desk.

I AM REGISTERED FOR A WORKSHOP – WILL I BE GIVEN LUNCH?
Monday full-day and morning workshop attendees receive breakfast and lunch.
Monday afternoon workshop attendees do not receive lunch.
Friday morning workshop attendees receive breakfast.

CAN I ATTEND A WORKSHOP BUT NOT THE WHOLE CONFERENCE?
Yes, you can register for a workshop only.
The charge for a full-day workshop without conference registration is $600.
The charge for a half-day workshop without conference registration is $400.

ARE PRESENTER HANDOUTS AVAILABLE FOR WORKSHOPS?
Workshop presenters are not required to provide handouts. If handouts are available, they will be provided at the start of your workshop. Workshops are typically conducted by consultants. Because providing such training is part of how they make their living, presentations are usually not available for download.

HOW DO I FIND WHICH WORKSHOP(S) I SIGNED UP FOR?
You can determine which one you have signed up for by logging in to your registration profile. Click here to access your registration profile.

I'M SIGNED UP FOR A WORKSHOP BUT WANT TO SWITCH – WHAT SHOULD I DO?
You can change the workshop you want to attend by switching it in your registration profile. Simply log in to our registration system. Click here to access your registration profile.

I WANT TO TAKE MY COWORKER’S PLACE AT A WORKSHOP – WHAT SHOULD I DO?
Please email Laura Cloninger at lcloninger@ame.org.

HOW DO I GET REIMBURSED FOR A WORKSHOP I NO LONGER WANT TO ATTEND?
Please email Laura Cloninger at lcloninger@ame.org.

HOW CAN I BECOME A WORKSHOP PRESENTER?
The Boston workshop schedule is now complete, but If you are interested in presenting a workshop in 2018 in San Diego, click here to submit your presentation.

EXHIBITORS - LEARNING RESOURCE CENTER (LRC)

WHO EXHIBITS IN THE LRC?
We have many exhibitors who will be in Boston to enhance your learning experience. Click here for a list of exhibitors. Check back as the website is updated often.

WHEN WILL THE LRC BE OPEN?
The exhibits area opens at 6:30 am on Tuesday morning and closes at 10:00 am on Thursday. Special times for visiting the exhibitors are designated on the schedule, but you are welcome to visit any time they are open during conference hours.

HOW CAN I EXHIBIT IN THE LRC?
If you are interested in exhibiting at the AME San Diego 2018 conference click here to learn more, or contact Darlene King at dking@ame.org, or call 224-232-5980.
 

COMPANION PROGRAM

WHAT IS THE COMPANION PROGRAM?
The AME Companion Program provides those traveling with their significant others the opportunity to enjoy the sights and sounds of the conference city. To view the schedule, cost, activity details and to register for the program, click here.

AME QUESTIONS

HOW DO I GET MORE INVOLVED WITH AME?
AME is always looking for enthusiastic volunteers! Please fill out the online volunteer form. You’ll hear back from us shortly thereafter.

WHAT IS THE AME EXCELLENCE AWARD?
The AME Excellence Award recognizes North American manufacturing plants that have demonstrated excellence in manufacturing and business. The primary focus of the award is to acknowledge continuous improvement, best practices, creativity and innovation. This award supports AME’s vision, mission and values of inspiring commitment to enterprise excellence through shared learning. Click here to learn more about the award.

WHAT IS THE AME CHAMPIONS CLUB?
The AME Champions Club is exclusively for the Champions of Excellence within a plant or facility. Membership in the Champions Club enables these agents of change to interact directly with a select group of individuals who shoulder similar responsibilities to improve their company’s competitiveness and who approach that challenge with an equally high level of enthusiasm and insight. Champions Club membership also enhances their company’s commitment to the excellence process while creating a broader alliance of companies within AME. Click here to learn more about the Champions Club.

WHERE WILL FUTURE AME CONFERENCES BE HELD?
Click here to see a list of upcoming conference cities and dates.

WHAT ARE THE UPCOMING AME EVENTS NATIONALLY?
Click here to find an event in your area or search by type of event.

WHAT ARE THE UPCOMING AME EVENTS IN MY REGION?
Click here to find an event in your region.

HOW CAN I HOST AN EVENT IN MY REGION?
Please fill out the online volunteer form and indicate that you would like to host. You’ll hear back from us shortly thereafter.

ARE VOLUNTEERS COMPENSATED BY AME?
Depending on the level of engagement a volunteer has with a region or with a conference, that volunteer may be granted admission to a regional event or to a conference.

HOW CAN I ACCESS AME’S TARGET MAGAZINE?
Target magazine is AME’s quarterly publication designed for senior and experienced manufacturing professionals who are continuously reinventing products and services to meet tough competitive challenges. Members can access the latest issue or view 25 years of back issues via the Target archives