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Opening the doors to living lean

Applying JELD-WEN Excellence Model (JEM) to move from leading to living lean



On this tour, you will see and learn about:

  • A tiered lean management system
  • Employee engagement: Everyone is a lean thinker
  • Deploying flow cells


JELD-WEN’s Grand Prairie facility started its lean transformation in mid-2021. Historically, a lean management system was absent from its strategy, and opportunities existed in culture, employee engagement, and shifting paradigms to improve the business. In the first nine months of its journey, the team started first pass lean activities on two of the five assembly lines. Results showed a 50 percent improvement in UPLH through the implementation of a tiered lean management system, deployment of flow cells, while simultaneously creating a culture of "everyone is a lean thinker."

See how the tiered management system is embedded in Grand Prairie’s culture. The process starts at hour x hour boards positioned at each work cell’s visual management center. Team leads manage for daily improvement; a collection of cell boards feed the value stream's visual management center; the value stream boards feed into a single site board; each tier has an established gemba mtg time and problem-solving team.

Learn how flow cells are utilized for team members driving lean initiatives to increase value for their customers. The flow cell model is broken into key categories: Standard work, 5S, one-piece flow, pull systems, visual management with the target to achieve takt time attainment. You will also learn how all JELD-WEN's team members are engaged and involved to foster lean thinking. Within this program, a transformation roadmap is established, visually tracking their strategic deployment plan.

Please note these additional safety restrictions: No hoodies or loose jewelry may be worn. Hair that falls below the shoulder must be tied back.


JELD-WEN is one of the world’s largest manufacturers of doors and windows, operating in 25 countries with 116 manufacturing facilities located primarily in North America, Europe and Australia. Headquartered in Charlotte, North Carolina, the company designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminum windows and related products for use in the new construction and repair and remodeling of residential homes and non-residential buildings. JELD-WEN is a recognized leader in manufacturing energy-efficient products and has been an ENERGY STAR® Partner since 1998. JELD-WEN’s culture is its lifeblood—it is the ongoing expression of its purpose, vision and values, reflected in the behaviors and actions of our associates who genuinely understand and are committed to these principles. The company does much more than manufacture windows and doors. Its purpose is to bring beauty and security to the spaces that touch people's lives.

Restrictions / Requirements

To participate in a tour, all attendees must adhere to and respect the tour hosts' restrictions and requirements.
Non-adherence may exclude you from a tour.

  • No competitors
  • No recording devices
  • Hearing protection
  • Leather like closed-toe shoes (No high heels)
  • Long pants (no shorts, skirts, dresses)
  • Other: See tour description
  • Safety glasses
  • Signed non-disclosure agreement
  • Steel-toed shoes