Learn how Legrand uses lean daily management to energize its journey by engaging employees to continuously improve operations to deliver value to its customers.
Many businesses have found success emphasizing employee engagement. While there are many things that affect employee engagement, getting leadership to the place where work is done (the gemba) and actively engaging with the workforce is the critical element in increasing engagement overall. Leaders must see the problems, listen to employees and coach the team to gain active participation. Discover how lean organizations make use of daily management systems and how lean daily management includes three components: Alignment of goals and effort; visual data management, daily huddles, and problem-solving; and leader standard work. This process empowers employees to identify process concerns, recommend solutions, and learn by implementing process changes. Daily management can be a critical tool in any organization’s toolbox to engage and align frontline staff in problem-solving to support the customer.
Legrand North & Central America is the largest division of Legrand – the global specialist in electrical and digital building infrastructures. Legrand is headquartered in Limoges, France and is present in more than 90 countries, with a total workforce of over 36,000 and sales of around $7.1 billion (USD) in 2018. Its comprehensive offering of solutions for use in commercial, industrial, and residential markets makes it a benchmark for customers worldwide. Legrand’s Wiremold Brand, located in West Hartford, Connecticut, began its lean journey in 1991. Wiremold is considered the leading manufacturer of wire and cable management systems in the world. The West Hartford facility received the Shingo Prize in 1999. www.legrand.us
Tim McMahon is the lean implementation champion at Legrand’s Wiremold business in West Hartford, CT. He has over 20 years of practical lean experience in manufacturing and service industries. He is a member of the Association of Manufacturing Excellence (AME) and an influential voice for the American Society for Quality (ASQ). McMahon has published numerous articles on ALeanJourney.com as the founder and lead contributor. He is co-author of "The Lean Handbook: A Guide to the Bronze Certification Body of Knowledge."