Wellspan Health 
Beginner level
Intermediate level

Getting more from your gemba walks

The right preparation and mindset to get the most from your gemba time

This workshop will show how to get the most from your gemba walks and how a good gemba walk is different from just walking around.


Learn what the theory of practical drift is and why understanding it is critical to your lean culture. Discover the real purpose of standard work and why the right format is so important. Hear how to start with leader standard work, some common pitfalls to avoid and how tiered leader standard work will help you support behaviors that create a lean culture. Gain insights into structures that support working at the right level, which will stop you from 'leap-frogging' and keep you out of the drama triangle.


WellSpan Health is an integrated health system that serves the communities of central Pennsylvania and northern Maryland. The organization is comprised of approximately 1,500 employed physicians and advanced practice clinicians, a regional behavioral health organization, a home care organization, eight respected hospitals, more than 19,000 employees, and more than 170 patient care locations. WellSpan is a charitable, mission-driven organization, committed to exceptional care for all, lifelong wellness and healthy communities. www.wellspan.org

Presenter: Thomas Uhlig

Thomas Uhlig has almost 30 years of lean learning, teaching and coaching. He spent most of his career in discrete part manufacturing (textiles, sheet metal fabrication, and wood products), learning and applying lean tools to increase output and reduce lead times. He has also worked in supply chain, sourcing internationally and throughout the U.S. Since joining Wellspan, he is working through cycles of learning, practicing and improving its lean daily management system.