TWI Institute 
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TWI: An essential ingredient in standardization

Feel the pull for TWI skills

Through this workshop you'll see a practical logical approach which will enlighten and help you understand how standardization came to be in Toyota through the 50s, 60s, 70s and 80s in particular. Those principles stand true today.


In 2018 and 2019, groups from the TWI Institute spent time in Japan with Mr Isao Kato, who entrusted the TWI Institute and its partners with the exclusive rights to extend his program so that, in his words, “…it is accessible to people outside of Japan.” This program will provide a "unified theory" of standardized work in its relationship to TWI. Learn and experience:

  • The "why" and the "what" of the TWI skills of Job Relations, Job Instruction, Job Methods and Job Safety
  • The 5 "step ups" of standardization: Step up 1 -“Without work standards there will be no standardized work” (Mr Kato); -TWI skills being "pulled in" in step up 2 and beyond. Like many lean concepts we believe the "standardized work" has been in some ways watered down and in some ways overcomplicated.

The TWI Institute is your trusted resource for Training Within Industry and Toyota Kata training, certification, implementation, coaching, and education for the growing community of practitioners and trainers in the manufacturing, healthcare, and service industries worldwide. Become part of our expanding global network of practitioners, learning from the Institute and each other for support in your journey. TWI Institute can help you leverage the role of supervisors and team leaders to achieve organization excellence, employee engagement, and sustainable, measurable results.

Presenters: Patrick Graupp / Oscar Roche

Patrick Graupp began his training career at the SANYO Electric Corporate Training Center in Japan where he learned to deliver TWI from his mentor Kazuhiko Shibuya. He earned an MBA from Boston University while heading Sanyo's global training effort. Graupp partnered with Bob Wrona in 2001 to conduct TWI pilot projects in Syracuse, NY. This became the foundation for the TWI Institute which has since trained a rapidly expanding network of over 1,100 certified trainers, now delivering TWI training in the manufacturing, health care, construction, energy and service industries in the US and around the globe.

Oscar Roche believes strongly that excellence in business lies in the development of people capability. It is this belief, combined with extensive operations management experience, that permits him to add value to any organization. Across Australia, New Zealand and South East Asia, Roche specializes in developing the three TWI frontline leadership skills of leading, instructing and improving, and improvement and coaching Kata patterns outlined in the book “Toyota Kata.” He is a TWI Institute Toyota Kata master trainer and has made developing his skills in assisting companies reach their business improvement goals his main focus.