This tour will focus on two separate facilities of Trane’s Light Commercial Unitary (LCU) Front-End Model Value Stream. This is the first “lean in sales” effort in the company that started in 2014 years ago into the journey in sales with a focus to grow market share for these products in the state of Georgia.
The first facility is the commercial sales office, where you will see managing for daily improvement (MDI) for quoting and ordering, standard work, problem solving of top Pareto misses, MDI for outside sales, visual management and MDI spreading to other areas including billing and the district strategy board with A3s used for all strategic initiatives.
The second facility is dealer/residential sales office, parts store and warehouse, where will see customer experience experiment (one counter), MDI for quoting/ordering, MDI for warehouse, standard work for warehousing, office layout, 5S and engagement, leadership, coaching.
About Trane-Ingersoll Rand
Ingersoll Rand advances the quality of life by creating comfortable, sustainable and efficient environments. Its people and family of brands—including Club Car®, Ingersoll Rand®, Thermo King® and Trane®—work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. It is a $13 billion global business committed to a world of sustainable progress and enduring results. https://company.ingersollrand.com/
Trane, a business of Ingersoll Rand, offers a broad range of energy-efficient heating, ventilation and air conditioning (HVAC) systems, advanced building controls, financing solutions, service and parts support. Its powerful distribution network affords the systems and services leading positions in premium commercial, residential, institutional and industrial markets and has a reputation for reliability, high quality and product innovation. https://www.trane.com