A3 thinking and problem-solving

July 20, 2020 | 11:00 am to July 22, 2020 | 1:00 pm
Central Time
Contact AME: 224-232-5980 | conference@ame.org
Non-Member Fee: $250
Member Fee: $200

Engage your organization in making better decisions.

There are many tools that lean practitioners can employ to help move an organization to where it needs to be, but only a precious few that straddle both the technical and social needs of fundamental organizational change. This virtual event will introduce one of them: A3 thinking.

A3 thinking captures the heart of a lean management system where everyone is accountable to solve problems deliberately, and in doing so, engage the organization in communication and dialogue that leads to good decisions and better solutions. In this workshop, you’ll first learn about A3s through instruction, reading, reflection, and discussion by following the stages of learning shared in "Managing to Learn" by John Shook. You’ll then create your own A3 by applying what you’ve learned to a real work problem in your workplace. You are encouraged to bring a co-worker with you. Attendees should choose a problem at work to solve and complete a problem description worksheet before the event.


Beau Keyte

Beau Keyte has been involved in lean thinking since 1986 and currently helps healthcare, financial services, and manufacturing organizations in transforming their performance and culture. Most of his time is spent engaging front line teams, internal coaches and leaders to think and act differently to create sustainable performance improvement. He has pioneered new methods to spread lean thinking quickly within organizations and engage the people in the organization to participate in the transformation. Keyte has co-authored three books, two of which received Shingo Prizes: "The Complete Lean Enterprise" in 2005 and “Perfecting Patient Journeys” in 2014. In addition to his consulting services, he also coaches students in the MBA program at the University of Dayton and is a Faculty Fellow at the Shingo Institute.

  • Learn the fundamentals of the deliberate problem solving methodology in A3 thinking.
  • Realize the effectiveness of both engaging others in solving problems and holding people accountable to solve problems.
  • Initiate an A3 for a real problem you now have at work.
  • Practice the social side of change through discussions and coaching others on their A3 development.
  • Evaluate this type of thinking and acting in making the changes you need in your organization.

You can become an AME member during the registration process for $150 per year and obtain the discounted AME member rate for this event. Your membership will also entitle you to a registration discount for all future AME conferences, seminars, workshops and webinars for one year.

Payment or purchase order must be received by the AME office five days prior to the event start date. If no payment or PO number is received, you will be asked to pay with a credit card or check at the event before entry.

Cancellation Policy: Enrollment fee less a $100 non-refundable registration charge will be refunded up to one week before the event. Substitutions may be made up to three days prior to the start of the workshop.

Notes: This event may be canceled by AME for any reason. AME is not responsible for incidental costs incurred by registrants. By registering for this meeting, I hereby acknowledge and agree that AME or its agents may take photographs of me during events and may use those photographs for AME’s purposes, including but not limited to news and promotional purposes, without further compensation to me.