A3 thinking and problem solving

Engaging the organization in making better decisions
Monday, Oct. 24 Location Code
8:00am-5:00pm Dallas A2, 1st floor MW/09

Understand the fundamentals of the deliberate problem solving methodology in A3 thinking. Learn about A3s though instruction, reading, reflection and discussion by following the stages of learning shared in Managing to Learn.


There are many tools that lean practitioners can employ to help move an organization to where it needs to be, but only a few that straddle both the technical and social needs of fundamental organizational change. A3 thinking captures the heart of a lean management system where everyone is accountable to solve problems. This engages the organization in communication and dialogue that leads to good decisions and much better solutions. Working in small groups, create your own A3 by applying what you’ve learned to a real work problem in your workplace. You’ll not only create your own A3, but also read, discuss and evaluate each other’s A3s. You are encouraged to bring a co-worker. Attendees are asked to choose a problem at work to solve and complete a problem description worksheet prior to class.


Keyte Group consulting services centers on helping organizations create unfair competitive advantages in the market place and better places to work for the employees. The firm merges technical and cultural transformation elements in its work with senior leadership, enhancing organizational capacity and performance. www.keytegroup.com

Presenter: Beau Keyte

Beau Keyte is president of the Keyte Group and has been involved in lean thinking since 1986, helping health care, financial services and manufacturing organizations transform their performance and culture. He engages front line teams, internal coaches and leaders to think and act differently in order to create sustainable performance improvement. He has pioneered new methods to spread lean thinking and engage people to participate in the transformation. Keyte is co-author of three publications, including two Shingo prize winners, The Complete Lean Enterprise (2005) and Perfecting Patient Journeys (2014). He also coaches students in the masters of business in operational excellence program at the Ohio State University.