The tour will focus on two separate facilities of the Light Commercial Unitary (LCU) Front-End Model Value Stream.This first "lean in sales" effort in the company started in 2014 with a focus to grow market share for LCU products in the state of Georgia.
The commercial sales office uses Managing for Daily Improvement (MDI) for quoting and ordering, standard work, problem solving of top Pareto misses, and outside sales. Additionally, visual management and MDI for contracting and the district strategy board with A3s for all strategic initiatives are also used.
The dealer/residential sales office, parts store and warehouse uses a customer experience experiment (one counter), MDI for quoting and ordering, MDI and standard work for warehousing, office layout, 5S and engagement, leadership and coaching.
Ingersoll Rand advances the quality of life by creating comfortable, sustainable and efficient environments. Its people and family of brands—including Club Car®, Ingersoll Rand®, Thermo King® and Trane®—work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. It is a $13 billion global business committed to a world of sustainable progress and enduring results.
Trane Commercial offers a broad range of energy-efficient heating, ventilation and air conditioning (HVAC) systems, advanced building controls, financing solutions, service, and parts support. Its powerful distribution network affords the systems and services leading positions in premium commercial, residential, institutional and industrial markets and has a reputation for reliability, high quality and product innovation.