Organization Clarity: Why is it a key requirement for standardization?
Overview
‘Organizational clarity’ is a frequently used term, tended to be said quickly, often overlooked. What is really meant by ‘organizational clarity’? What’s the benefits of establishing it? What’s the risks when not considered deeply enough?
Emily Swaney (OhioHealth) will note ‘organizational clarity’ during her presentation at the AME conference. But, due to time constraints, she won’t be discussing it deeply.
Join this conversation Emily will have with Oscar Roche to dig deeper into this vitally important topic which deserves a much deeper understanding than it currently has.
Host Company
Presenter
Emily Swaney is the Vice President of operational excellence at OhioHealth, a health system based in Columbus, Ohio with 16 hospitals and 200+ ambulatory locations. She provides executive leadership for the lean promotion office and enterprise project management office, leading efforts to advance OhioHealth’s management system, align strategic priorities with enterprise goals, and build the organizational capabilities required to deliver sustainable performance improvement across the health system.
With more than 15 years of healthcare operational excellence experience, Emily is recognized for helping organizations build cultures where leaders and associates are empowered to solve problems, improve performance, and create lasting value. Her expertise spans management system development, hoshin kanri, lean daily management, executive coaching, enterprise project governance, and large-scale organizational transformation.
Emily is a frequent contributor to the operational excellence community, sharing her experience and perspective through articles, podcasts, webinars, and conference presentations. Her work focuses on advancing Lean thinking, developing leaders and problem solvers, and translating operational excellence principles into meaningful and sustainable results in healthcare.
Emily was named the 2026 Shingo rising star award recipient and recognized as a member of the 2026 Columbus business first 40 Under 40 class. She holds a master of business in operational excellence from The Ohio State University and a bachelor of science in operations management and marketing from the University of Dayton, where she also serves on the operations management advisory board. She is a certified lean six sigma black belt, serves as a coach for Ohio State’s master of business in operational excellence program, and is a board member for the Hilliard Food Pantry.
Agenda
Tuesday, November 24, 2026
Central Time
3:00 p.m. Introduction
3:02 p.m. Conversation (with audience questions)
3:25 p.m. Further audience questions?
3:28 p.m. Wrap up
3:30 p.m. Conclude
PARTICIPANT BENEFITS
- The true meaning of ‘organizational clarity’.
- What drives it, where it fits in lean.
- What happens when it’s not present – the symptoms.
- A practical approach to close the gap in your organization’s understanding of ‘what good looks like’.
- A starting point for elevating the importance of ‘organizational clarity’ in your organization.
WHO SHOULD ATTEND
- Anyone who wants to discover an element that may be missing from their CI endeavors
- Operations leaders
- Operations executives
- CI leaders and executives
- Anyone who attended Emily’s presentation at the Milwaukee AME conference.
Safety Requirements
OTHER REGISTRATION INFORMATION
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