Highlights
Mistake-proofing is a powerful set of techniques that either keep defects from occurring or indicate immediately when a defect does occur. It relies on creativity and common sense to create low cost, effective inspection and prevention devices and designs. It is often called by its Japanese translation Poka-Yoke. With design thinking trending, and the maker movement in full swing, today there are options for mistake-proofing that were far more costly and difficult in the past.
Overview
In this workshop, you will:
- Discover the basics of mistake-proofing.
- Learn why humans make mistakes.
- Understand the economic impact of mistakes.
- Discover why existing quality tools are not the most effective for dealing with human error.
- Explore the links between mistake-proofing and other lean tools.
- How to create mistake-proofing devices.
Presenter: John Grout
John Grout is a Shingo Prize-winning author and researcher in mistake-proofing. He is the former dean of the Campbell School of Business at Berry College and has helped found two makerspaces. He now brings his mistake-proofing research and knowledge of design thinking and making prototypes together to make business processes more effective. Grout holds a doctorate in management science from Penn State.
