Engaging your office employees in continuous improvement

Lean isn't just for the shop floor anymore
Friday, Oct. 13 Location Code
8:00am-12:00pm Sheraton, 2nd floor, Back Bay Ballroom C FW/04

Learn how to engage your office employees - from HR and R&D to purchasing and customer service - in utilizing the principles and tools of lean.


Learn how all administrative functions can be improved once you realize that waste exists in these operations too. Discover how the tools of lean apply to making improvements in an office environment. Hear how manufacturers who employ kaizen for the office routinely improve their overall company's productivity two- and sometimes even threefold! Specific examples and case studies will be reviewed.


The Greater Boston Manufacturing Partnership (GBMP) is a not-for-profit offering customized lean and six sigma training with a mission to increase global competitiveness and employment opportunities in the U.S. GBMP is a licensed affiliate of The Shingo Institute with four certified instructors on staff. It also produces the annual Northeast L.E.A.N. Conference in New England. GBMP provides a membership community for lean practitioners from manufacturing, health care, insurance and other industries and produces an award-winning library of lean training materials comprised of more than 30 DVDs (available streaming by subscription at www.leanflix.org), games, manuals and workbooks, including Toast Kaizen, the #1 selling lean training video in the world. www.gbmp.org

Presenter: Daniel Fleming

Daniel Fleming is GBMP's director of consulting services with 30+ years experience in operations and engineering and 25+ years experience learning, leading and teaching the principles and tools of the Toyota Production Systems and CI. He was the lead developer of GBMP’s Lean in Healthcare certificate course. Prior to GBMP, Fleming was the director of operations at United Electric Controls Company, where he was a recipient of the Shingo Prize for Operational Excellence warehouse and distribution. Fleming holds a bachelor's degree in electrical engineering technology from Northeastern University. He is lean silver knowledge certified and is a certified Shingo Institute workshop facilitator.