Ingersoll Rand 
Beginner level
Intermediate level
Value Stream 4 Extended Enterprise

Applying a lean transformational approach to a transactional process

Thursday, Oct. 22 Location Code
9:30am-10:30am Room 203/204, 2nd floor ThP/40

Drive cycle time improvements across multiple sites and functions

Harness the power of a lean transformational approach to achieve substantial cycle time improvements in a multi-site transactional process spanning several functional areas; gain sustainable performance improvements as you transform the culture and build process thinking in office employees; apply standard work, value stream mapping and nine-step problem solving, and also management for daily improvement.


Learn how to scope, plan and develop a lean transformation for a transactional value stream, with the sponsorship of senior leadership and resources essential to sustainable success. Hear about using A3 thinking to establish performance measures for the value stream and the culture/capability of the value stream team. Get first-hand information about effectively implementing standard work, management for daily improvement (MDI) and nine-step problem solving. Explore the complexities of managing improvement within a value stream that spans multiple sites and several functional business units. Hear how Ingersoll Rand uses a physical—as well as a virtual—mission control board to manage the transformation plan from four locations on a weekly basis. Learn about significant cycle time improvements—more than 50 percent across a multi-site, multi-function process. Create end-to-end thinking through cross-functional teamwork and value stream mapping.


Ingersoll Rand advances the quality of life by creating comfortable, sustainable and efficient environments. Its people and family of brands—including Club Car®, Ingersoll Rand®, Thermo King® and Trane®—work together to enhance the quality and comfort of air in homes and buildings, transport and protect food and perishables as well as increase industrial productivity and efficiency. The $13 billion global business is committed to a world of sustainable progress and enduring results.

Speakers: Mike Mosher / Joseph D'Apollonio

Mike Mosher is the operational excellence leader for corporate functions at Ingersoll Rand. He also leads the enterprise goal deployment process and the company’s business operating system. He has more than 25 years’ experience leading and improving operations in manufacturing and financial services, with GE, GE Capital, Bank of America and Ingersoll Rand. Mosher has a B.S. degree in electrical engineering and an MBA in finance.

Joseph D’Apollonio is a value stream coach for the IT function at Ingersoll Rand. He works closely with IT, engineering, operations, finance and supply chain resources to drive lean transformation in their business processes. He has more than 22 years’ experience optimizing operations in manufacturing and services industries. His roles in management, leadership and coaching have provided D’Apollonio a unique perspective on making sustainable change part of the culture of the organization.