DePuy-Synthes Companies of Johnson & Johnson 
Intermediate level
Advanced level
Value Stream 6 Achieving Business Results

Deploying the complete lean daily management system

Wednesday, Oct. 21 Location Code
10:45am-11:45am Room 206/207, 2nd floor WP/30

Leadership behaviors needed to sustain your improved performance

Effective visual management and employee engagement supporting a three-tiered lean daily management system; creating leader standard work and providing coaching for coaches; engaging employees; developing commitment to sustain daily habits; cultural shift and the social nature of lean.


Hear about successfully implementing a three-tiered lean daily management system (LDMS) at a 300+ person manufacturing site with 18 different production cells. Review key tools and processes that enabled the operation to reduce work order leadtime (velocity) 20 percent, decrease scrap in assembly operations 75 percent and trim historical overtime hours by two-thirds. Get details on a visually-managed, employee-driven improvement suggestion system. Learn about engineering support for production through visual management. Find useful pointers on implementing leader standard work (daily discipline to track progress) including role models and coaching, plus leader development and coaching for coaches. Differentiate between leading and managing. Follow the site’s transition journey, discovering insights for changing daily behaviors and lessons learned about executive sponsorship, how results create believers, engaging employees and nurturing grassroots ownership to sustain daily habits for years. Hear change management experiences and learn about a designed cultural shift and the social nature of lean.


The DePuy-Synthes Companies are part of the Johnson & Johnson family of companies. The organization offers a comprehensive portfolio of orthopedic and neuro products and services for joint reconstruction, trauma, spine, sports medicine, neuro, cranio-maxillofacial, power tools and biomaterials. The 320 employees at the DePuy-Synthes manufacturing facility in West Chester, PA produce trauma, orthopedic and spine implant medical devices.

Speaker: Matthew Diehl

Matthew Diehl is the lean manager at Johnson & Johnson’s DePuy-Synthes manufacturing facility in West Chester, PA. He provides daily leadership, planning, execution management and coaching to advance a lean journey/six sigma program within an FDA-regulated operation. Before joining DePuy-Synthes in 2011, he held positions as an enterprise lean six sigma master black belt, operational excellence program manager and global team leader. He has implemented continuous improvement strategies within manufacturing and non-manufacturing environments in “most-admired” Fortune 100 companies.