Value Stream 2 Systematic Daily Improvement

Error prevention: a great lean partner

Wednesday, Oct. 21 Location Code
9:30am-10:30am Jr. Ballroom C/D, 3rd floor WP/20

Improve consistency and reliability in every department

Learn about the traps that lead people to make errors and how to reduce/eliminate those errors. Discover how our daily processes, the tools we use, our fellow workers, organizational systems and company values influence our work. Learn how to more effectively implement daily continuous improvement by understanding what causes errors and by using Lonza’s Error Prevention System. Engage employees, building accountability and reflecting respect for people through coaching/communication and leader standard work.


Learn how to implement an effective error prevention program, giving people the tools they need to reduce errors. Become more aware of the traps that lead us to make errors and how to reduce or eliminate those errors. Hear about the Lonza Error Prevention System, a systematic approach to predict, manage and prevent errors. Find out how to improve consistency and reliability of safety, quality and the delivery of goods and services through this method. Show respect for people as you help them understand how to reduce the errors we all make. Through coaching/communication, leader standard work and continuous improvement (CI) initiatives, build employee engagement and accountability for eliminating mistakes. Get details on managers and supervisors at the gemba, providing a tool for consistently evaluating traps that can lead to errors and for learning how to avoid those traps. Extend error prevention throughout all departments, complementing your lean journey.


Lonza is one of the world’s leading life sciences companies. It harnesses science and technology to create products that make people’s lives healthier and enhance the overall quality of life and wellbeing. The company’s products range from active pharmaceutical ingredients and stem-cell therapies to drinking water sanitizers, vitamin B compounds and other nutritional ingredients. The company provides custom development of agricultural products, industrial preservatives and microbial solutions that combat dangerous viruses, bacteria and other pathogens.

Speaker: Jon Kirsch

Jon Kirsch is the operational excellence manager at Lonza Rockland. He facilitated and led the lean journey at Rockland, ME since 2006 while providing training and advisory services at other Lonza sites. Kirsch has more than 40 years’ experience in the military, public and private sectors. He worked 10 years in nuclear submarine service and 22 years at a nuclear power facility. He trained and implemented lean methods in various industries and organizations including shipbuilding, submarine repair, health care, government, seafood processing, power generation and other businesses.