Providing exceptional customer service and employee engagement
Gain practical strategies for building enterprise-wide commitment to excellent customer service; learn about a scheduling system that paved the way for inventory reduction and enhanced production time flexibility; continuous improvement, value stream mapping and 5S.
See how STOBER Drives achieves top performance, producing gearboxes and providing great customer service through employee engagement and management’s uncompromising commitment to excellence. Hear first-hand about their scheduling system, enabling same-day shipments. Learn how engaged employees achieved a one-hour response time to RFQs. See how the implementation of a homegrown scheduling system helped STOBER reduce inventories and improve production time flexibility. Gain information about teamwork, skill level and motivation as well as 5S, continuous improvement and value stream mapping.
In 1934, brothers Paul and Wilhelm Stober founded STOBER ANTRIEBSTECHNIK in Germany. The company has become synonymous with the best people, processes, products and performance in the drives industry. STOBER Drives, Inc. was established in 1991 in Maysville, KY to manufacture and assemble gearboxes for the North American market. It supplies gear solutions for the servo and power transmission markets. STOBER solutions include gear reducers and servo motors. www.stober.com
Lee Thomas, the STOBER plant manager, will host the tour. He has worked for the company since 2003, starting as a manufacturing engineer. He participates in the Northern Kentucky/Cincinnati AME Consortium and in educating STOBER employees about lean methodologies.