Mitsubishi Electric Trane HVAC US 
Intermediate level
Advanced level

Cultural transformation during a global pandemic

Strategies METUS took to transform the organization while facing disruptions from Covid and SAP implementation


Practitioner Presentation
Thursday, Oct. 20 Location Code
11:00am-12:00pm Sheraton Dallas Hotel ThS/54



Learn how METUS began its cultural transformation and deployed SAP utilizing continuous improvement tools during the height of a global pandemic.


After establishing a joint venture in 2018 and continuing to experience year-over-year growth, the leadership team at METUS decided the best way to enable business processes to outpace the growth was to start practicing lean. In the summer of 2020, METUS began its lean journey. In the last two years, the company has leveraged technology and tried and true lean concepts to engage employees and transform processes.


Mitsubishi Electric Trane HVAC US (METUS) is a joint venture between Mitsubishi Electric and Trane that was established in 2018. METUS’ mission is to provide personal comfort to its customers and create prosperous communities where they live and work. We focus on quality innovation, agile responsiveness to our customers and building long-term relationships.



Sabrina McCorvey is the senior director of continuous improvement at Mitsubishi Electric Trane HVAC US. McCorvey has worked for over two decades as an industrial engineer and continuous improvement zealot. In 2000, she received her six sigma training from George Eckes. She added to her continuous improvement toolset in late 2003 by studying lean under both Lean Horizons Consulting and Shingijutsu Global Consulting.