John Dyer & Associates, Inc. 
Beginner level
Intermediate level

Leadership style required to achieve excellence

A demonstration and discussion
Monday, Oct. 17 Location Code
1:00pm-5:00pm Sheraton Dallas Hotel MW/14


Times listed in CDT. This content will not be available on-demand.


This interactive session is for everyone who wants to learn more about how culture, leadership, and trust impact Lean and Six Sigma sustainability and expansion. Attendees will participate in a hands-on simulation that is both engaging and entertaining.


What style of leadership is required to promote collaboration, trust, and teamwork? Why is it difficult to change the culture of an organization in order to successfully implement lean and Six Sigma? Join IndustryWeek Contributing Editor and author of "The Façade of Excellence; Defining a New Normal of Leadership," John Dyer, as he runs several experiments that demonstrates the impact of management vs. leadership.

Key takeaways:

  • Experience Dr. W. Edwards Deming’s Red Bead Experiment (from someone who witnessed Dr. Deming perform this twice) that supports the quote of “A bad system will beat a good person every time"
  • Discuss the difference between management and leadership and explore the four styles of leadership required to drive a successful improvement initiative
  • Participate in a demonstration that will help drive home the need to change the culture to a team based, empowered organization built on trust
  • See the difference “enthusiastic productivity” can make in motivating workers at all levels within the organization to achieve excellence
  • Explore the power of vision and values as it relates to achieving collaboration, empowerment, and excellence sustainability.


John Dyer & Associates - Process Innovations has assisted many organizations (manufacturing, government, and nonprofits) with their team-based improvement efforts. The "teach to fish'' philosophy is used in order to promote ownership, buy-in, and self-sustainability. All training is done with a "hands-on" approach in order to make the topics relatable to people at all levels (from machinist to CEO) and in all functions since it is critically important to involve everyone in the organization.


John Dyer is an author, coach and trainer with 36 years of experience in the field of improving processes. His published book “The Façade of Excellence; Defining a New Normal of Leadership” examines the four leadership styles required to move an organization’s culture to one of trust, collaboration, and teamwork. John started his career with General Electric and then worked for Ingersoll-Rand as a Corporate V.P. focused on Lean and Six Sigma implementation on a global basis. He then started his own consulting company and has had the opportunity to work with both large and small manufacturing and non-manufacturing organizations. He has had the opportunity to study with the leaders in the continuous improvement field such as Dr. W. Edwards Deming, Brian Joiner, and Stephen Covey. Dyer has a degree in electrical engineering degree from Tennessee Technological University as well as an international Master's of Business from Purdue University and the University of Rouen in France. He is a contributing editor for IndustryWeek magazine and a judge in their annual “Best Plants” contest.