Crown Equipment Corporation 
Intermediate level

Building for tomorrow

Employee development as a foundation for growth


Panel Discussion
Wednesday, Oct. 31 Location Code
2:15pm-3:15pm Harbor Ballroom H, 2nd level WS/35



Discover tools and resources to help with your employee development process. Learn how to succeed in achieving employee engagement and hear from employees who have grown beyond their roles.


“One of the best ways to compete is to develop our current staff with an eye toward future business needs.”- Jim Dicke III, President, Crown Equipment Corporation.

Discover Crown’s approach to sustainable employee development through the use of an Employee Talent Development Process designed to engage, innovate, and empower. Learn about its systematic deployment of an employee development process and supporting tools to create a continuous talent development culture across the company’s 19 global manufacturing sites. Hear how success begins and ends with the employees who are tasked with designing, manufacturing, selling and supporting the company’s material handling products. Employees at all levels are engaged in talent development to ensure they are challenged to grow, encouraged to succeed and rewarded for achieving their goals. Gain insights into lessons learned, current strategies, development methodologies, and future plans for CI. Learn how a common language and strategy for employee development creates an internal motivation to continue to improve. Hear how the company created a structure to support its expansion of the employee development process.


Crown is one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown’s business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The company’s global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Its employees number more than 15,000 worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries.

Presenters: Stephanie Kovach / Amy Nelson

Stephanie Kovach is an employee development specialist who works with manufacturing employees at Crown Equipment Corporation to help them develop within their current position and to prepare them for future leadership roles. She believes that employees at all levels within the organization have the potential to develop into the best versions of themselves for personal and professional growth, and strives to make meaningful development a life long journey. Kovach has worked at Crown Equipment for 13 years and has held positions in service, inventory control, manufacturing training, and most recently, employee development. She holds a bachelor’s degree from the University of Toledo. 

Amy Nelson is a manufacturing talent program development specialist at Crown Equipment Corporation. She works with the manufacturing leadership on employee training and development needs, to help employees grow and prepare them for future leadership roles. She has worked at Crown Equipment for eight years as a writer/editor for marketing communications and an instructional designer in training. Prior to Crown, Nelson worked as an editor for Pearson Publishing in Columbus, Ohio where she edited and developed college textbooks for future teachers.