United States Postal Service 
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Intermediate level
Advanced level

Lean in package processing and mail delivery

Wednesday, Oct. 31 Location Code
11:00am-4:30pm Balboa ABC, 2nd level WT/07
  • U.S. Postal Service has a strict shoe policy: Shoes must be slip resistant, fully enclosed on all sides and made of leather. Heels must be less than 1.5 inches/sole height must be 0.5 inch or less. The following are prohibited: Canvas, cloth, mesh or nylon, tennis, athletic, jogging or sneakers not made of leather, Z-Coil, flip-flops, platform shoes.

Tour attendees will learn about the lean six sigma journey of the United States Postal Service from 2007 until now. Learn how its strong community of green and black belts impact change in all work units. You will see every day examples of how a large processing and distribution center uses visual management, gemba boards, and other lean and six sigma tools to sort letters, flats and parcels 24 hours a day.


Plain and simple, the United States Postal Service delivers for America. In an increasingly digital world, the Postal Service remains part of the bedrock infrastructure of the American economy, serving its people and businesses, and connecting the nation together. The core function of the Postal Service is to provide the secure, reliable and affordable delivery of mail and packages to every address in the U.S., its territories and its military installations worldwide. The Postal Service delivers more mail to more addresses in a larger geographical area than any other post in the world. Delivering to more than 157 million addresses in every state, city and town in the country, everyone in the U.S. and its territories has access postal products and services and pays the same for a first-class postage stamp regardless of location. www.usps.com

Restrictions / Requirements

To participate in a tour, all attendees must adhere to and respect the tour hosts' restrictions and requirements.
Non-adherence may exclude you from a tour.

  • No cell phones
  • No recording devices
  • Other: See tour description
  • Hearing protection
  • Leather like closed-toe shoes (No high heels)
  • Long or short-sleeved shirt/blouse
  • Long pants (no shorts, skirts, dresses)
  • Signed non-disclosure agreement