PRESENTATIONS

Daily management systems do more than surface performance, they quietly shape behavior. Over time, what teams see, discuss and escalate each day conditions how they think, respond and engage. When daily management is inconsistent, organizations may unintentionally train teams to behave in very different ways while believing they are aligned.

In this session, Skyler Coleman shares the journey of harmonizing daily management systems across thirteen business units, each with its own history, culture and approach to daily management. While every team was well intentioned, decades of differing visuals, metrics and leadership behaviors created distinct “conditioned responses” during daily huddles. In some cases, teams became highly confident in their local understanding of performance, even when that understanding did not reflect the same reality across the organization.

Using Classical Conditioning, the session will explore how daily management systems reinforce behaviors, expectations and decision-making. Coleman then walks through how to raise the standard without removing local ownership. Attendees will learn how aligning questions, visuals and escalation paths is creating momentum for accurate information to flow daily from the shop floor to executive huddles, turning structure into a source of clarity, learning and alignment.

1. Daily management systems as behavior shaping mechanisms
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2. Tiered huddle boards and information flow
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3. Classical conditioning as a lens for system design
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4. Harmonizing standards for visual management and shared understanding

Coleman serves as the senior continuous improvement black belt at Ultradent Products where he has spent over a decade in operations and continuous improvement driving cross-functional improvements and championing lean thinking at all levels of the organization.His practical, people-centered approach stems from a progression through chemical formulation and management roles into enterprise improvement and mentoring.

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