Northeast Georgia Health System 
Intermediate level
 

Continuous improvement in all we do

Beyond tools, Northeast Georgia Health System’s culture of continuous improvement journey
Wednesday, Oct. 30 Location Code
6:10am-12:00pm Northeast Georgia Health System WT/11

Topic(s)

Highlights

Witness Northeast Georgia Health System's transformative lean journey on a tour of the team's dedication to 5s methodology, Kaizen philosophy and daily management system.

Overview

Northeast Georgia Health System (NGHS) is dedicated to fostering a culture that prioritizes patient-centered care, compassion and community well-being. Its mission is improving the health of the community in all they do through the safest environment, highest-quality care, unparalleled service, easiest access and innovative healthcare services. Its vision reflects this commitment to be the preferred and indispensable healthcare resource in the communities it serves.

NGHS strives to enhance its facilities and expand services across multiple campuses, giving people convenient, local access to the care they need the most. This includes investments in state-of-the-art technology and innovative treatment options, reinforcing its dedication to staying at the forefront of health care. In April 2024, the company opened its new NGMC Lumpkin hospital with advanced surgery and smart inpatient rooms. During this same month, Northeast Georgia Physician Group performed its first histotripsy procedure that offers patients an alternative for treating liver cancer tumors, with no need for incisions or invasive surgery. NGHS is one of the first eight hospitals in the world to offer histotripsy.

Northeast Georgia Health System's lean journey has been a transformative effort aimed at enhancing operational efficiency and patient care. With strong leadership commitment, the team has integrated lean principles organization-wide, providing extensive training to eliminate waste and increase value. During the tour, you'll see the NGHS team's dedication to 5S methodology. Discover the company's Kaizen philosophy, where every team member contributes to continuous improvement, and learn how root cause analysis addresses issues at their source. Witness its daily management system that creates alignment and focus on flow, value creation, and variation reduction to enhance the patient experience and elevate the quality of care their team provides.

Please note: The HIPPA policy does not allow taking pictures or recording videos of patients. Personal identification and business casual attire is required to attend this tour.

Company

Northeast Georgia Health System (NGHS) is a not-for-profit community health system dedicated to improving the health and quality of life of the people of Northeast Georgia. NGHS is anchored by Northeast Georgia Medical Center’s five hospital campuses – NGMC Gainesville, NGMC Braselton, NGMC Barrow, NGMC Habersham and NGMC Lumpkin – with a total of more than 950 beds and more than 1,300 medical staff members representing more than 60 specialties. It is the company’s mission to improve the health of its community in all they do. https://www.nghs.com/ 

Restrictions / Requirements

To participate in a tour, all attendees must adhere to and respect the tour hosts' restrictions and requirements.
Non-adherence may exclude you from a tour.

  • No photographs
  • No recording devices
  • Other: See tour description
  • Leather like closed-toe shoes (No high heels)
  • Long or short-sleeved shirt/blouse
  • Long pants (no shorts, skirts, dresses)
  • Other: See tour description
  • Signed non-disclosure agreement