Ingersoll Rand 
Intermediate level

3P in new product development and operational transformation

Challenging teams to transform their thinking to deliver results and change the culture


Practitioner Presentation
Thursday, Nov. 1 Location Code
10:45am-11:45am Grand Hall C, Lobby level ThS/46


Discover two of the best applications of 3P - new product development and transforming an existing operation. Through examples, learn about both applications.


Learn about the success of the Small Foundation NPD team, and how cultures of two different business units had to align. Hear how effective communication and collaboration of a passionate team, spanning four countries on two continents, delivered never before seen production efficiency. The tools used along the 3P journey will be highlighted. Learn how 3P was inserted into the world of operational excellence to quickly deliver game-changing results in lead time, productivity and space reduction. Hear how teams were challenged to dive deeper than ever before to fix problems and use their creativity to deliver simple solutions. Gain insights into how moonshiners quickly and inexpensively brought these solutions to fruition.


Ingersoll Rand advances the quality of life by creating comfortable, sustainable and efficient environments. Its brands include Club Car®, Ingersoll Rand®, Thermo King® and Trane®. Ingersoll Rand provides products and services directly or through distributors to customers around the globe. Among the company’s recognitions: Fortune 2016 World’s Most Admired Companies list, (fourth consecutive year); Best Company for Leaders by Chief Executive; Workforce 100 list for top-performing HR organizations; recognition for leadership in sustainability in the Dow Jones Sustainability Indices, Carbon Disclosure Project and MSCI Global Sustainability Indexes.

Presenters: Paul Betley / Neal Smyth / Carlos Arroniz

Paul Betley is a 3P coach for the commercial HVAC business unit of Ingersoll Rand. He has been leading teams through the process on new product development programs and operational excellence transformations. Prior to working in 3P, he held roles in quality engineering, lean manufacturing and program management. Betley has a BS in industrial and management engineering from Rensselaer Polytechnic Institute, Troy, N.Y. 

Neal Smyth is a value stream coach for the commercial HVAC business unit of Ingersoll Rand. He has 18+ years of service with Trane/IR and has held various positions such as production supervisor, change agent, internal logistics manager, and operations manager. Smyth has an Executive MBA from Sullivan University. 

Carlos Arroniz is an AME project lead for Ingersoll Rand's HVAC plant for condensers, air handlers and package units responsible for NDP and DOE projects. Prior to this, he was a process quality engineer. Prior to Ingersoll Rand, he worked for Whirlpool Mexico as manufacturing superintendent, continuous improvement engineer and PQE. He also worked at DENSO Mexico as a PQE. Arroniz has a bachelor degree in mechanical engineer from UANL University.