Dentsply Sirona 
Beginner level

Incremental improvements make a compelling case

How Dentsply was indoctrinated with continuous improvement


Practitioner Presentation
Tuesday, Oct. 30 Location Code
11:00am-12:00pm Grand Hall C, Lobby level TS/10



Hear how Dentsply Sirona focuses on empowering dental professionals to provide better, safer, faster dental care, helps them to envision what‘s possible, then provides innovative solutions to achieve it.


Taking inspiration from Paul Akers keynote speech at the AME Boston 2017 conference, "Lean is simple, lean is fun," learn how employees at Dentsply Sirona were personally affected by "Two-second lean" and how they established a program to make daily incremental improvements. Learn about Dentsply's development of yellow and green belt training programs. Hear about the trials and tribulations in making/sustaining incremental continuous improvements while creating waves of excellence.


Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. As The Dental Solutions Company, Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better, safer and faster dentistry. Dentsply Sirona's global headquarters is located in York, Pennsylvania.

Presenters: Patrice Coushaine / Jennifer Mohr

Patrice Coushaine has over 30 years’ experience in chemical and material science research, development, manufacturing and quality. Her initial introduction to lean manufacturing and six sigma began over 20 years ago at the Eastman Kodak Company, and continues today. Coushaine is currently the lean six sigma lead at Dentsply Sirona's Milford, Delaware facility.

Jennifer Mohr is production manager at Dentsply Sirona.