Minerals Technologies Inc. 
Intermediate level
Advanced level

Suggestion systems: The DNA of continuous improvement

Designing a suggestion system to promote daily continuous improvement


Practitioner Presentation
Wednesday, Oct. 31 Location Code
9:30am-10:30am Grand Hall C, Lobby level WS/21



Learn about the key design features of a high performing suggestion system and how to fuel daily continuous improvement.


Having initiated operational excellence in 2008, hear how Minerals Technologies has proceeded to develop a world-class suggestion system. Gain insights into the key design features of a high performing suggestion system. Discover how a well-designed process can fuel daily continuous improvement.


Minerals Technologies Inc. develops, produces, and markets various specialty mineral, mineral-based, and synthetic mineral products, and supporting systems and services worldwide. Its specialty minerals segment produces and sells precipitated calcium carbonate and quicklime, and provides natural mineral products comprising limestone and talc. Its performance materials segment supplies bentonite and bentonite-related products, as well as chromite and leonardite. Its refractories segment offers monolithic and shaped refractory materials; specialty products, services, and application and measurement equipment; and calcium metal and metallurgical wire products that are used in the applications of steel, non-ferrous metal, and glass industries. Its energy services segment provides offshore filtration and well testing services to the oil and gas industry. The company markets its products primarily through its direct sales force, as well as regional distributors. www.mineralstech.com

Presenters: Michelle Weber / Abbie Mouton

Michelle Weber is plant manager of Minerals Technologies Health and Beauty Solutions facility. She has 22+ years of operations, laboratory and quality management experience, specializing in cosmetic, OTC drug, and Rx skin care manufacturing. Under her leadership, Health and Beauty Solutions received the 2016 and 2017 MTI Operational Excellence Chairman’s Award, an annual recognition given to the facility/department with the most significant lean progress. Weber is a member of the company's operational excellence facilitation team (OEFT), a cross-functional, global team that assists with training, auditing and other support mechanisms for the OE journey.

Abbie Mouton is quality control manager of the Minerals Technologies Health and Beauty Solutions facility. With 15 years of quality control experience, she currently directs all employees on good manufacturing practices from receipt of raw materials to order shipment. She has led her quality team to be proficient in analytical execution and review, as well as operational excellence activities. She also worked to engage her team to win the MTI OE Operational Excellence Achievement Award for two consecutive years.  In 2017, Mouton published "Getting Your Team Motivated" in AME's Target Online.