AME Milwaukee 2026 International Conference
PRESENTATIONS
Presentation
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Diagnosing your continuous improvement culture
OVERVIEW
Many organizations embrace the belief that “better has no end,” yet struggle to translate continuous improvement theory into daily practice. At KaiNexus, progress is most achievable when improvement efforts are viewed through a simple three-part lens: People, Processes and Technology.
In this session, the presenter shares lessons learned from applying this approach in practice, highlighting both successes and failures. Participants will explore how to build a consistent improvement cycle across departments, recognize different types of waste and use digital tools to gain visibility into real-world impact.
Attendees will leave with an actionable roadmap for getting started, focused on small, attainable goals and the mindset shifts needed to build a resilient, continuously improving system.
In this session, the presenter shares lessons learned from applying this approach in practice, highlighting both successes and failures. Participants will explore how to build a consistent improvement cycle across departments, recognize different types of waste and use digital tools to gain visibility into real-world impact.
Attendees will leave with an actionable roadmap for getting started, focused on small, attainable goals and the mindset shifts needed to build a resilient, continuously improving system.
Key Learning Objectives
1. Understand the People-Process-Technology framework through our experiences at KaiNexus.
2. Apply this framework to diagnose current improvement efforts at their own organizations.
3. Apply a consistent, repeatable improvement cycle across diverse departments.
4. Identify and categorize different types of waste within their own real-world workflows.
5. Leverage digital tools to gain real-time visibility into improvement activity and organizational impact.
2. Apply this framework to diagnose current improvement efforts at their own organizations.
3. Apply a consistent, repeatable improvement cycle across diverse departments.
4. Identify and categorize different types of waste within their own real-world workflows.
5. Leverage digital tools to gain real-time visibility into improvement activity and organizational impact.
PresenterS
Jeff Roussel
Chief Revenue Officer
KAINEXUS
Jeff Roussel serves as the chief revenue officer at KaiNexus, where he oversees sales, marketing and customer experience. He is committed to building a high-performance team that clearly demonstrates the business value and strategic fit of the KaiNexus solution. With more than 20 years of experience in sales and leadership, Roussel brings a wealth of expertise and strategic insight to the company’s expansion and market positioning.
Chief Revenue Officer
KAINEXUS
Jeff Roussel serves as the chief revenue officer at KaiNexus, where he oversees sales, marketing and customer experience. He is committed to building a high-performance team that clearly demonstrates the business value and strategic fit of the KaiNexus solution. With more than 20 years of experience in sales and leadership, Roussel brings a wealth of expertise and strategic insight to the company’s expansion and market positioning.
Before joining KaiNexus, Roussel was an early enterprise director at Spredfast, where he played a pivotal role in shaping customer-centric social media experiences. His background also includes roles as a sales engineer and account executive at Invodo and Postini, the latter of which was acquired by Google in 2007, showcasing his adaptability and depth in the tech industry.
He holds an MBA from St. Edward’s University and a bachelor of science from Louisiana State University.
View LinkedIn profile
He holds an MBA from St. Edward’s University and a bachelor of science from Louisiana State University.
View LinkedIn profile
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Level: Beginner
