Coaching Continuous Improvement Leaders
This session could explore the shift from teaching lean methods to coaching leaders who can develop problem-solving capability in others. Participants could discuss effective coaching routines, including gemba observation,powerful questions, A3 thinking, reflection, and balancing support withappropriate challenge. The conversation could also address common traps, suchas solving problems for teams, treating coaching as a scheduled event ratherthan a daily practice, or measuring leaders only by project results instead ofthe capability they build.
Idea Exchanges are facilitated, open forum sessions where conference participants have a chance to tell their stories. Other than a pre-defined topic, these sessions are unstructured and rely on the facilitator to keep the conversations flowing. Idea Exchanges are a unique opportunity to learn, share and grow.
Krystal Nelligan is a dedicated professional with experience in OC Tanner's coaching system. She is known for having the ability to understand team members with difficult situations and difficult conversations and lead them with compassion and kindness while holding them accountable for choices made.
Nelligan is passionate about coaching and training and feels that both of these systems can develop employees to their greatest potential to thrive.Neligan has been employed by O.C Tanner for 27 years and is currently a production manager in supply chain. She believes O.C Tanner's lean journey is one of the reasons the company culture is so great. Nelligan is a Shingo Alum, as she has completed all the Shingo workshop series. She has overseen many projects and groups within her career at OC Tanner.
