Become a better enterprise excellence assessor


Learn how to more effectively assess improvement effectiveness in your organization using the AME Excellence Award criteria to provide an alternative perspective.


Perhaps only 10 percent of organizations in any given industry—including manufacturing, health care, government and other sectors—are highly effective at improving. Why? Because most people don't have the discipline to consistently align daily improvement activities to the organization's key strategies and leaders underestimate the behavioral changes needed by senior executives and middle managers. In this workshop, you will learn practical actions to encourage your organization to consistently practice getting better at getting better. Work a case study that demonstrates the attributes and practices of a company that is highly effective at improving. Walk away with the skills and capabilities of an AME Excellence Award assessor.

Presenters: Doug Carlberg / Pat Wardell

Doug Carlberg is chairman and CEO of M2 Global Inc. and a member of the AME Excellence Award Council. He has 35+ years of operations management experience in the electronics, telecommunications and defense industries. He previously served as senior vice president of worldwide operations at Harris Corporation’s Microwave Communications Division, which received many awards. Carlberg serves on the board of governors for The Shingo Prize and the board of directors for AME. 


Pat Wardell is a senior consultant for the Greater Boston Manufacturing Partnership. She is an experienced lean practitioner, trainer and consultant and serves as a member of the AME Excellence Award Council. In addition to being a lead assessor, she is one of a handful of people who have achieved the gold level of Lean Certification through the joint AME/SME/Shingo certification program. 



About the AME Excellence Award

The AME Excellence Award recognizes North American manufacturing and health care organizations that have demonstrated excellence in manufacturing and business operations. The award supports AME’s vision, mission and values of inspiring commitment to enterprise excellence through shared learning and access to best practices. Learn more.