Discover four psychology frameworks that will help you show respect for people by enabling individual development to enable them to meet their full potential while getting the results you want. Reflect on how your current systems, processes and behaviors support people using these frameworks. Develop a first step plan to utilize the frameworks when experimenting with lean practices.
The key to getting the results you expect with lean is ensuring that your practices enable people to be successful in their work while pursuing their full potential. You need to be deliberate and explicit in how your systems, processes and behaviors will enable people to perform their best to get the results you expect. One way to be deliberate is to be explicit about the “people side” of lean in planning, doing, studying and adjusting (PDSA/PDCA) when experimenting with lean practices. Research in psychology can make the science behind respect for people, including how it supports and is supported by continuous improvement, accessible and easier to put into practice. This workshop will present four psychology frameworks to understand, assess and discuss individual needs and development:
- Maslow’s hierarchy of needs
- Pink’s three elements of true motivation: Autonomy, mastery and purpose
- Rohnke’s psychological performance zones
- Dweck’s growth vs. fixed mindset
Katrina Appell Consulting Inc. supports organizations in improvement and transformation through lean coaching and consulting. www.appell.org
Katrina Appell, Ph.D., is passionate about supporting organizations in improvement and transformation and has 15+ years of coaching, facilitating, training and team development experience. Appell is president of Katrina Appell Consulting Inc. and a lean product and process development coach and faculty member at the Lean Enterprise Institute. She has experience as a senior lean consultant at Liker Lean Advisors and as a lean coach at the University of Michigan Health System. Appell holds a master's and doctorate in industrial and operations engineering from the University of Michigan and a bachelor's in general engineering from the University of Illinois at Urbana-Champaign, where she was previously the president of the Industrial and Enterprise Systems Engineering Alumni and Advisory Board. Learn more at appell.org.