Creating teams out of towers

Hoshin deployment in a highly matrixed organization


Practitioner Presentation
Tuesday, Nov. 5 Location Code
11:00am-12:00pm Regency Ballroom D, West Tower, Ballroom Level TS/10

Learn about Illumina's hoshin kanri journey through x-matrix development.


Hear how Illumina has taken a cross-functional approach to strategy deployment through the utilization of the x-matrix. This cross-functional x-matrix deployment has allowed the company to achieve alignment at every level of the organization, overcoming its historical challenges of siloed efforts, competing priorities, and duplication of efforts.


Illumina is a leading developer, manufacturer, and marketer of life science tools and integrated systems for large-scale analysis of genetic variation and function, enabling studies that were not imaginable a few years ago, and moving us closer to the realization of personalized medicine. With rapid advances in technology, it is mission-critical to offer solutions that are not only innovative, but flexible, and scalable, with industry-leading support and service. Illumina strives to meet this challenge by placing a high value on collaborative interactions, rapid delivery of solutions, and meeting the needs of its customers.

Presenter: Jakob Hilton / Michael Hobbs

Jakob Hilton is an associate director at Illumina in the operational excellence organization where he manages a global operational excellence support team. He has over 15 years of engineering, operational and continuous improvement experience in the aerospace, energy and biotech industries. Hilton holds a BS degree in mechanical engineering from California State University of Long Beach. 

Michael Hobbs is associate director of operational excellence at Illumina with focused interests in strategy deployment, lean leadership, 6S, design of experiments and statistical modeling. He has been working in the biotech industry since 2006. Initially leveraging technical expertise in the enzymology of DNA metabolism, his career focus rapidly shifted to the study and application of lean and six sigma cross-functionally at all levels of the organization.