Idea Exchange 
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How do leaders engage their teams in improvement?


Idea Exchange
Wednesday, Nov. 6 Location Code
2:15pm-3:15pm Michigan 3, East Tower, Concourse Level WS/36



Come share your experiences and learn from the experiences of others by sharing best practices, what worked for you, what didn’t and what challenges you are facing.


Leading to engage people’s hearts and heads is different than just directing their hand. What leader behaviours are necessary to engage the organization in improvement? How can organizations develop those competencies in their leaders?