Idea Exchange 
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How standard is standard enough?


Idea Exchange
Tuesday, Nov. 5 Location Code
9:30am-10:30am Michigan 3, East Tower, Concourse Level TS/07



Come share your experiences and learn from the experiences of others by sharing best practices, what worked for you, what didn’t and what challenges you are facing.


What has been your experience with standardization, commonization and individualized work processes? How do you find the balance between these three? Where does ownership lie - operations or improvement office? Who develops, improves, and maintains standards? How do you engage the organization in their development, improvement and maintenance?