Ingersoll Rand 
Intermediate level

Trane takes lean beyond the factory

Ways to grow the business through lean leadership, problem solving and visual management


Practitioner Presentation
Wednesday, Nov. 6 Location Code
11:00am-12:00pm Regency Ballroom D, West Tower, Ballroom Level WS/28



Learn how Trane discovered ways to grow its business through lean leadership, problem solving and visual management.


Hear how Ingersoll Rand's purpose and investment business case for launching lean tools in the sales office is to achieve incremental growth through excellent sales processes. By developing lean leaders and enabling ownership, learn how it has seen a tidal wave of culture change throughout the sales organization. Lean applied to sales environment success stories will be shared. Discover how lean isn’t just in the factories any more!


Ingersoll Rand is a world leader in creating and sustaining safe, comfortable and efficient environments. Trane solutions optimize indoor environments with a broad portfolio of energy efficient heating, ventilating and air conditioning systems, building energy and contracting services, parts support and advanced controls. Trane belongs to Ingersoll Rand’s family of brands, including Club Car®, Ingersoll Rand® and Thermo King®. /

Presenters: Nick Hinz / Kaitlyn Kelly / Tyler Kidd / Eric Simon

Nick Hinz is the vice president and general manager for the Chicago/Central Illinois Trane Commercial Sales District. He has worked in four different geographic regions, affording him exposure to different approaches to many of the same challenges. He embarked on a lean journey two years ago and has worked to transform the district problem-solving approach; finding ways to adopt manufacturing lean principles and visual management. Hinz is a graduate of University of Iowa and holds an MBA from California State University.

Kaitlyn Pogue Kelly is an opex senior change agent at Ingersoll Rand. She has been with Ingersoll Rand in various roles and business units/brands for the last 10 years and has held roles in lean and change management for 7 years, spending the last few years applying lean to transactional functions, focusing heavily on sales. Kelly is a Penn State School of Engineering graduate and a University of Louisville MBA graduate. 

Tyler Kidd is the senior value stream coach for Trane Commercial Sales. He has worked at Ingersoll Rand for 5 years and has held various opex and leadership roles at Club Car and Trane. Kidd is a University of Mississippi graduate in civil engineering and holds a master’s degree in mechanical engineering. 

Eric Simon is the energy services and controls solutions leader at Ingersoll Rand's Trane commerical sales office. He was first introduced to lean principles in 2016 and has since completed numerous lean trainings within Ingersoll Rand to deepen his understanding of the tools. Simon is a graduate of Lipscomb University.