Norton McMurray Manufacturing Co. (NORMAC) 
Intermediate level

NORMAC's journey of developing an engaged workforce

Thursday, Nov. 7 Location Code
7:30am-2:00pm ThT/04

Get a sneak peek into NORMAC’s journey of developing an engaged work force that constantly strives to improve value to the customer by driving out waste in processes. NORMAC manufactures compression fittings for the natural gas industry, but is really in the business of ‘developing people to be problem solvers.’ Since 2012, NORMAC has been using improvement kata to drive change based on the scientific method. The site uses hand-drawn standard work and metrics/charts to make problems visible, A3 thinking to collaborate with cross-functional teams, and job relations (TWI) to get results through people, NORMAC adds a ‘people’ element to every problem solving initiative. Come see it in action!


Since 1938, NORMAC has provided millions of high quality natural gas compression fittings to gas distribution companies, utilities, wholesale distributors and their supply chains all across the U.S. and Canada.

Restrictions / Requirements

To participate in a tour, all attendees must adhere to and respect the tour hosts' restrictions and requirements.
Non-adherence may exclude you from a tour.

  • Leather like closed-toe shoes (No high heels)
  • Long or short-sleeved shirt/blouse
  • Long pants (no shorts, skirts, dresses)