Process + Results Leadership Coaching 
Intermediate level
Advanced level

Develop and coach a team of frontline problem solvers

Maximize value creation by engaging the entire team
Monday, Nov. 4 Location Code
1:00pm-5:00pm Michigan 1C, East Tower, Concourse Level MW/22

Discover how more people solving more problems creates more value. Learn and practice the 5Cs to help you develop a team of problem solvers throughout your organization.


It’s natural that as a manager or lean practitioner you have developed solid problem solving skills. But to capitalize on lean thinking and tools to create more value, problem solving has to move beyond a select few and become part of the way the entire team works. Gain insights into how to transition from the primary problem-solver to a problem-solving coach. In this highly interactive session, attendees will learn and practice the 5Cs to developing a team of problem solvers. Walk away with a solid action plan for moving forward plus experiential learning activities to facilitate with your team.


Process + Results Leadership Coaching helps organizations uncover and connect the missing link that makes improvement work easier and generates sustainable results: Lean leadership Transformation. The company will help you develop managers who deliver results.

Presenter: Jamie Parker

Jamie Parker is the founder of Process + Results Leadership Coaching. She is a trainer, coach, speaker, and business partner, and helps leaders leave a legacy – in their business, for their customers, and in the lives of the people they serve. With 15 years’ experience in operations leadership across retail, service, and manufacturing environments, she brings a passion for helping leaders break the habits of traditional management approaches to create environments primed for employee fulfillment. Parker is the author of chapter 6 in the book "Practicing Lean" and is a frequent speaker and workshop facilitator at lean conferences and training events.