Visual Thinking Inc. (VTI) 
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Visual workplace/visual thinking

Creating a workplace that is self-ordering, self-explaining, self-regulating, and self-improving
Tuesday, Oct. 27 Location Code
2:30pm-6:30pm Virtual TW/05

Effectively implemented, visuality creates a workplace that is self-ordering, self-explaining, self-regulating, and self-improving—where what is supposed to happen does happen, on time, every time, day or night, because of visual solutions. Whether your company is a factory, hospital, agency, military depot or open-pit mine, the technologies of the visual workplace embeds your operational outcomes, visually, into the living landscape of your company and makes them sustainable.


Join leading visual workplace expert Gwendolyn Galsworth as she defines the visual workplace and its role in the operational and cultural transformation of your company. Learn how to go beyond KPIs and team boards to full-spectrum visual functionality. Walk through the logic of her ten doorways model, the process that creates a workforce of visual thinkers. Whether you are well on your journey to operational excellence, stalled, or about to begin, visuality is key to transforming your workplace, accelerating your rate of improvement, and growing a spirited, engaged, and contributing workforce.

  • Understand the role of visual management in workplace visuality
  • Learn to recognize the hidden enemy of enterprise excellence and its footprint
  • Appreciate the natural connection between brain function and visuality
  • Learn how Galsworth’s ten doorways model builds a workforce of visual thinkers
  • Learn how Galsworth’s I-driven principle energizes and galvanizes your workforce—and drives your visual conversion
  • Appreciate the fit between visuality and lean—and the power of the Visual-Lean® Alliance


Visual Thinking Inc. (VTI) is a training and consulting firm, specializing in visual management and other visual workplace methods. Founded by Gwendolyn Galsworth in 1991, VTI offers a rich array of onsite and online visual workplace training, coaching and consulting products and services. Galsworth is a frequent presenter for the Shingo Institute, AME, SME, and the MEP Network. With the publication of Galsworth’s Shingo award-winning books, VTI established the field standard for visual excellence. VTI opened the Visual-Lean® Institute, where in-house trainers and external consultants are certified in nine core visual workplace courses. Learn more at

Presenter: Gwendolyn Galsworth

Gwendolyn Galsworth, PhD, is a widely-recognized visual workplace expert, credited with codifying visual workplace concepts, principles, and technologies into a single, coherent framework of knowledge and know-how. Founder/president of Visual Thinking Inc. and The Visual-Lean® Institute, Galsworth is a hands-on practitioner who, for more than 30 years, has trained trainers and led visual conversions in US companies and around the world. She worked closely with Dr. Ryuji Fukuda to bring CEDAC and the X-Type Matrix to the west; and with Dr. Shigeo Shingo to create poka-yoke courses for the west. She is a Shingo Institute Fellow and author of seven books, including two Shingo award-winning books, "Visual Workplace/Visual Thinking" and "Work That Makes Sense." Her show, Visual Workplace Radio, draws 20,000 monthly listeners. Podcasts are free at, along with over 100 visual workplace articles.