VIRTUAL PARTICIPANT INFORMATION
SPONSORSHIP & EXHIBITS
VIRTUAL PARTICIPANT INFORMATION
Q. What technology do I need to participate virtually?
A. A high-speed internet connection, speaker, microphone and webcam are needed to participate virtually. For the best experience, we suggest using a desktop or laptop computer and Chrome as your internet browser. If you don’t already have Chrome, you can download it for free here. While not required, you will have a better online experience if you do not use wireless internet service. A wired/ethernet connection will have a stronger signal than wireless.
As we get closer to the virtual conference, we will share instructions on how to access the Attendee Hub, which will serve as the platform to access all the conference content on either your mobile device or your PC/laptop.
We will use Zoom to broadcast the conference content. Click here to check the Zoom technical requirements and then click here to check your internet speed bandwidth. Make sure you download the Zoom client for meetings desktop application for the best experience. Do not use the version available through your web browser as it has limited features. See below for information on installing Zoom on your computer.
ZOOM Download Center — includes browser extensions for Chrome and Firefox; mobile apps for Apple and Android platforms; and plugins for Outlook, IBM Notes, and Intel Unite.
ZOOM download for Windows
How to install Zoom on a Mac
Q. Do I need to have a webcam for the event?
A. It is essential to participate using your webcam to view the presentation slides and virtual presenters to have a more engaging experience. You can choose to turn your camera off if you only want to use it to view and not allow others to see you.
Q. How do I log into a virtual event on the day of the event?
A. You will sign in to the Attendee Hub to access all virtual content. After you register for the conference, those details will be provided.
Q. When will I receive the instructions for participating in the virtual event?
A. You will receive necessary instructions for accessing the conference portal (Attendee Hub) in October. Make sure that the email address associated with your registration is accurate and up-to-date so that there is no delay in receiving our communications.
Q. Can my computer or mobile device handle the virtual event?
A. Most up-to-date computers and mobile devices such as laptops, desktops, and handheld tablets are capable of running the virtual event for you. For the best virtual experience, we recommend joining the virtual conference on your laptop or computer.
Q. What do I need to do on the day of the virtual event?
A. On the morning of the event, you will sign in to the Attendee Hub to access the program schedule. Here, you will find webcast links to the sessions you choose. The system will allow you into a session 15 minutes before the session starts. Please do not attempt to access earlier than this. You cannot stream sessions from the conference mobile app. For the best virtual experience, we recommend using the Attendee Hub on your desktop or laptop computer.
Q. How do I log into a virtual event on the day of the conference?
A. You will sign in to the Attendee Hub to access all virtual content. After you register for the conference, you will receive an email with additional details in October.
Q. What elements of the traditional AME Conference will the virtual format include?
A. Our amazing volunteers have been working hard to provide the same conference elements that have been a part of the AME Conference for the last 38 years. We will provide in an engaging virtual format:
- Pre-conference workshops
- Keynote sessions
- Practitioner presentations
- Interactive sessions, including idea exchanges, panel discussions and deep dives
- Access to sponsor partners
- Networking opportunities
Q. This is my first conference—what do I need to know or do?
A. We’ve tried to cover lots of common questions in this list. If this is your first conference, you’ll definitely want to attend the NuBee Night event taking place on Monday, October 17. We will offer an overview of the conference and answer your questions. In the meantime, if you don’t see an answer to your question in this list, please email firstname.lastname@example.org.
Q. Where will the AME Dallas 2022 International Conference take place?
A. All in-person conference workshops, sessions, and keynotes will take place at the Sheraton Dallas Hotel. Tours will take place at the host facility, but will depart from the Sheraton Dallas Hotel. Networking activities will take place in and around Dallas. All virtual workshops, sessions, tours and keynotes will take place online in the comfort of your own space.
Q. What time does the conference start and end?
A. The conference begins with the opening keynote session on Tuesday, October 18, at 8 a.m. and concludes on Thursday, October 20, with the closing keynote session ending at 4:14 p.m. However, there are lots of pre- and post-conference activities taking place on Sunday, October 16, Monday, October 17, and Friday, October 21. Be sure to visit the conference schedule page for more detailed information. The schedule is subject to change.
Q. How much does it cost to attend?
A. Current registration pricing can be found here. Note there are discounts based on the number of registrants for both virtual and in person.
Q. Will sessions be available as on-demand content following the virtual conference?
A. Only content permissible by presenters and tour hosts will be available as on-demand content for six months following the virtual conference. We will announce any exclusive content ahead of the conference so you don't miss a single moment.
Q. Is there a dress code for the conference?
A. Whether you are participating in person or online, the dress code is business casual, with some attendees leaning toward a more casual style and others leaning toward business attire. Whatever your preference, we suggest you consider layers as it is difficult to predict the temperature in a room where you have a large number of people gathered. Additionally, tour sites require closed-toe shoes with a heel height of no more than one inch.
Q. What should I bring with me to the conference?
A. Appropriate footwear and clothing: If you plan to participate on a tour, you will need to wear closed-toe shoes with a heel height of no more than one inch, a long or short-sleeved shirt/blouse and long pants. For the rest of the conference, plan to dress in layers.
Business cards: The AME conference offers myriad networking opportunities, so bring plenty of business cards to hand out as you share, learn and grow with other conference participants.
Proof of U.S. citizenship: If you signed up for a tour that requires proof of U.S. citizenship, please bring your passport, social security card or military ID. Please note that a U.S. driver’s license is not considered proof of citizenship.
For our virtual participants, plan to bring your most engaged self.
Q. What activities are available in the surrounding area?
A. Dallas has plenty to offer! Check out Visit Dallas for ideas on what to do while you are visiting.
Q. What should I do if I have general questions at the conference?
A. For general logistics queries, go to the AME help desk, located on the ballroom level of the east tower or look for anyone wearing a green vest or an AME staff badge. For registration, tour or workshop queries, go to the AME registration desk, located in the grand foyer on the ballroom level of the east tower.
Q. How do I access the virtual platform / download the conference app?
A. For in person participants: Click here to download the AME Dallas app to your smartphone or tablet.
For virtual participants: Click here to access our online virtual conference portal.
The app and virtual platform contain the latest data so you can find information about all the sessions, speakers, workshops and tours to customize your personal schedule. You do not need to register in advance for sessions. However, workshops and tours require advance enrollment.
Q. What breaks are scheduled?
A. We have planned breaks in between sessions to allow you time to check out the sponsor showcases and get in some networking. You will also have enough time to grab another cup of coffee and take a stretch before the next session.
Q. Will any networking activities occur during the conference?
A. There are countless opportunities to network throughout the week, including NuBee Night, the welcome celebration, Dine-Arounds, the AME-zing Race and more. During breaks and before sessions begin, we encourage you to connect with conference attendees, participants, exhibitors and sponsors.
Q. What travel and hotel information can you provide?
A. Check out the Hotel, Travel & Safety Information page for information on booking a hotel reservation at the Sheraton Dallas Hotel at the AME group rate, airport ground transportation and health and safety information.
Q. How will I navigate the conference space?
A. Maps of the conference space can be found inside the app.
Q. What will the weather be like in Dallas?
A. Dallas temperatures in mid-October average between 77-79 degrees Fahrenheit (or 25 degrees Celsius) during the day and 56-58 degrees Fahrenheit (or 13 degrees Celsius) in the evening. For the latest weather forecast, visit Accuweather.
Q. Will wireless internet access be available at the Dallas Sheraton Hotel?
A. Yes, basic wireless internet access will be available complimentary for sleeping rooms booked within the AME block. In addition, complimentary basic wireless internet access will be available throughout the AME conference space.
Q. I'm active on Twitter/LinkedIn/Instagram/Facebook. What is the best way to follow live updates from the conference?
A. You can follow AME’s social media accounts for updates and other information before, during and after the conference. Speakers, tour sites and conference participants are encouraged to use the #AMEConference hashtag when sharing social media content.
Q. What meals are included during the conference?
A. For conference participants, breakfast and lunch will be available on Tuesday, Wednesday and Thursday. In addition, there is a welcome event scheduled in the exhibit hall on Monday evening and a celebration on Tuesday evening and both will include light refreshments.
For tour participants, lunch will be provided at the tour site on each day, Monday through Thursday.
For workshop participants, lunch will be provided for full-day workshop participants or those who attend 2 half-day workshops on Monday.
Q. What if I have technical issues?
A. Technical support will be provided during the conference. If you’re attending virtually, please contact our virtual help desk via the Attendee Hub. If you’re attending in person, please visit the registration desk.
Q. Whom should I contact if I’m not receiving communications about the conference from AME?
A. Please contact us at email@example.com.
Q. How can I change my email or update my registration details?
A. Contact information can be updated on your profile page. Enter using your email and registration confirmation code. If you no longer have your code, you can opt to have it resent to you. For email address changes, please contact 224-232-5980 or firstname.lastname@example.org.
Q. Can I share my registration?
A. Registrations are accepted on an individual basis, and access to the app and virtual portal is unique to each registrant. Click here to view the available registration options.
Q. Can I attend only one day of the conference?
A. Yes! You can attend one, two or all three days. In person participants can purchase a day pass during the registration process. A one-day pass is $799 and a two-day pass is $1598. For non-AME members, an additional $150 non-member fee or an investment in an AME membership for the same amount, is required. There are no day passes available for virtual participants.
Q. If I purchased a group of registration passes, how do I assign them?
A. Closer to the date of the conference, an email including a registration code will be sent to the person who purchased the registrations. Distribute this code to each team member to use on the payment page during the registration process. This code will be the same for each of the members in your group and will include the last name of the person who purchased the registrations. Using the code will allow each team member to register themselves without payment required. Please be aware that pre-paid registrations do not cover the non-member fee, so there may be a $150 balance due if the person is not an AME member.
Q. When will I receive my conference badge?
A. You will pick up your AME conference badge onsite at the AME registration desk located in the Preconvene space outside the Lone Star Ballroom located on the second floor of the convention center at the Sheraton Dallas Hotel. Conference badges are not mailed.
Q. What are the AME registration desk hours?
A. The onsite AME registration desk will be open during the following hours. The registration desk will be located in the Preconvene space outside the Lone Star Ballroom on the second floor of the convention center at the Sheraton Dallas Hotel.
Sunday, October 16 from 3:00 - 7:00 p.m.
Monday, October 17 from 6:30 a.m. to 6:00 p.m.
Tuesday, October 18 from 6:30 a.m. to 6:00 p.m.
Wednesday, November 6 from 6:30 a.m. to 6:30 p.m.
Thursday, November 7 from 6:30 a.m. to 4:30 p.m.
Q. How do I sign up for sessions?
A. There is no need to sign up or register for sessions. These have open seating, though some will fill up more quickly than others. We recommend that you arrive early to ensure you get a seat. The conference app is a great tool to plan each day by adding sessions to your schedule. Please note that creating your schedule in the app will not guarantee you a seat in a session, it will simply help you plan your time.
Q. How do I know which session is best for me?
A. Descriptions of presenting companies, the expected learning points, skill level and session highlights are noted on the conference website. We recommend that you read through the information and find sessions that best suit your needs.
Q. Are speaker’s slides available for sessions?
A. Session presenters generally do not provide handouts. Presentation files will be available for download if the presenter shares their files with AME. Check the conference virtual platform/app after the conference for this content.
Q. Do I need to attend all the sessions relating to a particular theme?
A. No, you should select the practitioner/interactive sessions that most interest you. At any given time during the conference, you will have three practitioner presentations and four interactive sessions from which to choose (or you may elect to participate on a site tour.) You should move around among the sessions in order to maximize your learning.
Q. When can I sign up for a tour?
A. You may sign up for one tour beginning Monday, August 26 at 10 a.m. CDT. Those who have registered for the conference and provided their contact information will receive an email reminder when tour sign up opens.
Q. How much does it cost to attend a tour?
A. One tour per person is included in the price of your conference registration.
Q. How do I know if a tour is full?
A. If a tour is full, the registration system will indicate this and you will be able to choose another tour site. At the conference, there will be a visual board indicating which tours are available or full. You can stop by the tour desk onsite for more information.
Q. What happens when space becomes available for a tour that was marked full?
A. Typically, there are a few conference participants who do not show up for their scheduled tour. If a tour you would like to attend is full and has no advance restrictions, you can show up at the tour check-in room 30 minutes before the tour departure time and check in with the bus captain to wait on standby. In order to go on your first-choice tour, we recommend that you sign up as soon as tour sign-up begins, rather than waiting until you arrive in Dallas.
Q. Can I attend more than one tour?
A. Paid conference participants are entitled to sign up for one tour prior to the conference as part of their registration fee. You can edit your profile to add a tour when sign up opens on Monday, August 26 at 10 a.m. CDT. As we get closer to the conference, an option to participate in a second tour may become available. If this happens, AME will send out an email notification with more information.
Q. How do I know which tour is best for me?
A. Tour descriptions and highlights are provided on the conference website. We recommend that you read through the information and find a tour that will best suit your needs.
Q. Do I need to bring my own safety gear for the tour?
A. If the tour you are attending requires personal protective equipment, it will be provided to you by the host facility, unless otherwise noted. Please note, all facilities require attendees to wear full leather-like closed-toe shoes with a heel height of no more than one inch, a long or short-sleeved shirt/blouse, long pants (no shorts, skirts or dresses). Please review the information for each tour site(s) you have selected to ensure that you are in compliance with the requirements.
Q. Are tour host speaker handouts available for tours?
A. Some host facilities may give a brief overview of their company and their continuous improvement process. Host facilities are not required to provide handouts. You may ask the host facility for an electronic copy of the material, although they are not obligated to provide one.
Q. If a tour requires proof of US citizenship, what should I bring?
A. If the tour you signed up for allows only U.S. citizens, please bring your passport, social security card or military ID. Please note that a U.S. driver's license is not considered proof of citizenship.
Q. How can my company become a tour site for the AME conference?
A. The tour sites for Dallas have all been selected. If your company is interested in hosting a tour during the AME Cleveland 2023 International Conference, please contact one of the Cleveland tour co-chairs: Brian Bush at email@example.com or 905-691-1946, or Dave Deskur at firstname.lastname@example.org or 519-831-7810.
Q. When are workshops held?
A. Full- and half- day workshops will take place on Monday, October 17, for in-person conference participants and half-day workshops will take place on Friday, October 21 for virtual participants.
Q. When can I sign up for a workshop and how do I pay?
A. Workshop registration will open on Tuesday, September 3, at 10 a.m. CDT. Immediate payment is required upon registration.
Q. How much does it cost to attend a workshop?
A. A half-day workshop is $200, and a full-day workshop is $400. You may add workshops to your registration. You will be prompted for payment during the registration process. AME accepts major credit cards.
Q. How can I tell if a workshop is full?
A. If a workshop is full, the registration system will indicate this and you will be able to choose another workshop. At the conference, there will be a visual board indicating which workshops are available or full. You can also stop by the AME registration desk onsite for more information.
Q. How do I know which workshop is best for me?
A. Workshop descriptions, expected learning points and key takeaways are provided on the conference website. We recommend that you read through information to find a workshop that will best suit your needs.
Q. My workshop was canceled, what should I do?
A. Prior to the conference: If you received a notice from AME that your workshop was canceled, you can edit your profile online and select a new workshop.
Onsite: You can modify your registration online or go to the AME registration desk for assistance.
If you would like to receive a refund instead, please contact us at email@example.com.
Q. Does my workshop registration include meals?
A. Meals are not included for the Monday (morning and afternoon) and Friday workshops. Dinner will be provided for the Sunday and Monday evening workshops only. Lunch will be provided for the Monday full day workshops.
Q. Can I attend a workshop but not the whole conference?
A. Yes, you can register to participate in a workshop without attending the whole conference. The charge for workshops without conference registration is $700 for full-day, $400 for half-day and $500 for evening with dinner.
Q. Are presenter handouts available for workshops?
A. Workshop presenters are not required to provide handouts. If handouts are available, they will be provided at the start of your workshop. Workshops are typically conducted by consultants. Because providing such training is part of how they make their living, presentations are usually not available for download.
Q. How do I find which workshop I signed up for?
A. Your schedule will populate automatically onto the conference app and/or virtual platform. You can also determine which workshop you signed up for by logging in to your registration profile. Click here to access your registration profile.
Q. How do I change my workshop selection?
A. You can change the workshop you want to attend by switching it in your registration profile.
Q. I want to take my colleague’s place at a workshop. What should I do?
A. Please email your request to firstname.lastname@example.org.
Q. How do I get reimbursed for a workshop I can no longer attend?
A. Please email your request to email@example.com.
Q. How can I become a workshop presenter?
A. The workshop schedule for Dallas is full. If you are interested in presenting at the AME Cleveland 2023 International Conference, stay tuned for details on how to submit your presentation proposal.
Q. I'm coming to AME Dallas 2022 from overseas—what do I need to know or do?
A. Visitor Visa: Travelers coming to the United States to conduct temporary business such as attending conventions and conferences need visitor visas unless they qualify for entry under the VIsa Waiver Program. Visit the U.S. Department of State website for additional details related to passports, vistas, etc.
USD currency: U.S. currency is required if you would like to pay for items in cash. All major credit cards are accepted throughout Dallas.
Q. What is the accelerator program?
A. The Accelerator Program is for companies bringing teams of 10+, 25+ or 50+ to the AME conference. The more people on a team who share the AME conference experience, the more impact it will have on a company’s goals and objectives. The Accelerator Program provides the perfect forum for maximizing an organization’s efforts to improve its processes and positively impact its culture.
Q. Do I belong to an accelerator program group?
A. If your company is sending multiple people to the conference, you may be part of the Accelerator Program. Simply select the AME Accelerator Program page in the app or virtual platform. If your company is listed there, you are an Accelerator! From this page, you'll be able to view your facilitator name and contact information, your virtual debrief room information and more.
Q. Does everyone in my group need to come from the same facility or company to qualify for the accelerator program discount?
A. Not at all! Your group can include people from different facilities within your organization or even your customers and suppliers. You’ll just need to designate a point person to get a count of how many registrations you’ll need and register for that many “TBD registrations.” Your point person will get a TBD code closer to the conference. You then send your TBD code to every member of your team so that they can register themselves. The TBD code ensures that they will not have to pay during the registration process.
Q. How does registration work?
A. Once you pay for your registrations, you will receive a TBD code to provide to each of your team members. Each team member should register themselves using the TBD code. Employees must use their company email domain when registering with their TBD code. Our system will not recognize an employee’s personal email address as part of the Accelerator Program.
Q. I belong to an AME Consortium. Can my consortium members participate in the accelerator program?
A. The Accelerator Program is available to members of any AME Consortium. Contact your facilitator to learn more.
Q. Must I pay for all of my registrations at once to qualify for the discount?
A. Our Accelerator Program conference facilitators are more than willing to work with you to schedule payments and assist you with anything else you may need leading up to the conference. As soon as we process your payment, our system will produce your TBD codes so that you and your team can register for the conference.
Q. What forms of payment do you accept?
A. You can pay by check or credit card.
Q. Do I need to pay a membership fee for each person I’m registering via the Accelerator Program?
A. If the registrant is an AME member or belongs to an organization owning a corporate membership, no additional membership fee is required. If the registrant is not a member, they will be offered the option to purchase an individual membership for $150 or pay the $150 non-member fee. We strongly advise you to consider purchasing a corporate membership. Click here to learn more about the benefits of corporate membership.
Q. Do I have to register for my workshops and tours separately?
A. Yes! Check out all the tours and workshops offered by viewing the schedule in the conference app or virtual platform or visiting our conference website. To register for a tour, simply add it to your schedule in the app. To register for a workshop, click here to visit our online registration portal.
Q. Do workshops and tours cost extra?
A. Access to a tour is included in your conference registration. All conference participants are guaranteed at least one tour, though keep in mind tours fill up fast. Workshops are an additional cost and require advance registration. Find the right workshop or tour for you.
Q. My group is not within one company, but we are attending together as an international group or as some other type of grouping. Do we qualify for the Accelerator Program?
A. Groups are reviewed for Accelerator programming by the Accelerator Program Chair. Please contact Cheryl Jekiel at firstname.lastname@example.org for more information.
Q. How do I fill out a survey?
A. Filling out a survey is easier than ever. Simply open the schedule in the app or virtual platform, select the session you would like to provide feedback on, select "survey" and begin! AME will send out an overall conference survey to all participants after the conference.
Q. How is content chosen for the conference?
A. As with each of the past 37 annual AME conferences, content is planned by and for the AME community. Our passionate volunteers serve on the conference committee and select the content you want. If you are interested in submitting a request to present, the call for presentations and workshops online form will open soon for the AME Cleveland 2023 International Conference.
Q. Can I pick breakout sessions to attend?
A. Yes! You can choose any session you would like to attend in each breakout session time block. Space is limited for some sessions, so sign up early and please only select a session if you plan to attend. Registrants can modify their registration using the app.
Q. Are there recordings available after the events?
A. Virtual content will be available on-demand for all conference participants, as permissible by each presenter/tour site.
Q. Can I share my virtual conference login information with other members of my team?
A. For every paid registration to attend virtually, only one device (computer, laptop, tablet, phone) will be allowed to enter the virtual conference. With that said, there is nothing stopping you from attending the virtual event and allowing your colleagues to enjoy the conference with you (socially distanced) from wherever you are viewing the event!
Q. Can I access and view recordings of any session from the conference?
A. Your virtual conference registration includes access to virtual content recordings after the conference concludes and for up to 6 months. Note, however, that not all presenters and tour sites are allowing their content to be available on-demand. Please check the conference website listings or the app for more information.
SPONSORSHIP & EXHIBITS
Q. Who sponsors and exhibits at the conference?
A. We have many sponsors and exhibitors who will be in Dallas to enhance your learning experience. Click here for the most current exhibitor list and check back as the website is updated often.
Q. What are the exhibit hall hours?
A. The exhibit hall opens with a welcome reception at 4:30 p.m. on Monday and closes at 11 a.m. on Thursday. Specific times for visiting the exhibitors are designated on the schedule, and you are welcome to visit any time they are open during the conference.
Q. How can my company exhibit?
A. If you are interested in exhibiting at the AME Cleveland 2023 International Conference, please contact Darlene King at email@example.com or 224-387-3365.
Q. How do I get more involved with AME?
A. AME is always looking for enthusiastic volunteers! Please fill out the online volunteer form. You’ll hear back from us shortly thereafter.
Q. What is the AME Excellence Award?
A. The AME Excellence Award recognizes manufacturing plants that have demonstrated excellence in manufacturing and business. The primary focus of the award is to acknowledge continuous improvement, best practices, creativity and innovation. This award supports AME’s vision, mission and values of inspiring commitment to enterprise excellence through shared learning. Click here to learn more.
Q. What is the AME Champions Club?
A. The AME Champions Club is exclusively for the Champions of Excellence within a plant or facility. Membership in the Champions Club enables these agents of change to interact directly with a select group of individuals who shoulder similar responsibilities to improve their company’s competitiveness and who approach that challenge with an equally high level of enthusiasm and insight. Champions Club membership also enhances their company’s commitment to the excellence process while creating a broader alliance of companies within AME. Click here to learn more.
Q. In what activities do AME Champions Club members participate at the conference?
A. The Champions have leadership events, special sessions with keynotes and networking opportunities at the conference, which are for Champions and guests. Contact Sara O’Hara at firstname.lastname@example.org for more information.
Q. Where will future AME conferences be held?
A. Click here to see a list of upcoming conference city locations and dates.
Q. What events are happening in my area?
A. Click here to find an event in your region.
Q. How can I host an event in my region?
A. Please fill out the online volunteer form and indicate that you would like to host an event. You’ll hear back from us shortly thereafter.
Q. How can I volunteer with AME?
A. There are many ways to get involved, from short-term projects to board and committee service. To volunteer with AME, click here to complete our volunteer web form and share your interests with us. We will take it from there!
Q. Are volunteers compensated by AME?
A. AME is a not-for-profit and compensates its dedicated, hard-working volunteers with thanks and gratitude. Depending on the level of engagement a volunteer has and the roles and responsibilities they take on, volunteers can receive benefits such as a conference or regional event admission.
Q. How can I access AME’s Target Online magazine?
A. AME’s Target Online is a free newsletter designed to help you on your enterprise excellence journey. Delivered right to your email inbox, it is the premier source for continuous improvement news and original content from AME writers, contributors and industry sources. Click here to subscribe.
AME members also have access to the Target Magazine Archives. With nearly 35 years of content dedicated to improving global manufacturing competitiveness and enterprise excellence, access to the Target Magazine Archives is just one of many benefits of AME membership.