AME Webinars

AME webinars are a low-cost option for continuous improvement throughout the year. Here's a list of upcoming webinars:

WEBINAR: Training Within Industry - what you need to know

November 2, 2017 | 1:00 p.m. - 2:00 p.m. EDT

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Training Within Industry (TWI) is a dynamic program of hands-on learning and practice, teaching essential skills for supervisors, team leaders, and anyone who directs the work of others. TWI is an essential element of continuous improvement programs around the world including the Toyota Production System. Its proven methods include:

  • Teaching supervisors how to quickly and correctly train employees by reducing training times for new employees and capturing the knowledge and experience of retiring employees
  • Establishing and maintaining standardized work
  • Improving methods of operation that helps reduce waste, water and energy, as well as improving cost, quality and service competitiveness
  • Solving problems efficiently and effectively
  • Retaining employees by increasing job satisfaction, generate cooperation and positive employee relations inside a safe working environment

Presenter: Richard Evans

Richard has spent the past 50 years helping companies become more effective in delivering quality and value to the production process, while focusing on customer success. Having a manufacturing engineering background, Richard teaches organizations how to recognize waste through mentoring, coaching and applying lean tools and techniques. His extended knowledge of various industries, such as automotive, aerospace, railroad, packaging, food processing, printing and fasteners, enable him to quickly focus in on opportunities for improvement. As an approved Lean Bronze Review course trainer for SME, Richard is able to coach teams to increase ‘value added’ content to a maximum.

Richard has held various positions in industry from manufacturing engineering director, to director, lean enterprise. During the past 10 years Richard has assisted companies in developing lean transformations through executive mentoring and has facilitated over 50 kaizen events.

Richard is president of the Canadian Board of AME (The Association for Manufacturing Excellence) and was past program chair for national and regional lean conferences since 2007. He is the immediate past chair of the Lean Certification Oversight and Appeals Committee responsible for developing the Bronze, Silver and Gold lean certification program for SME, AME, and The Shingo Institute. Richard is also a certified TWI job instructions and job relations trainer.

WEBINAR: Lean leadership: get started today

November 9, 2017 | 1:00 p.m. - 2:00 p.m. EDT

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You can begin your journey to lean leadership today no matter what title you hold or the commitment level of your company to becoming a lean organization.

If your company is entirely committed to lean, you will learn attributes of lean leaders that you can build upon. If your company is somewhat committed to lean, you will learn how you and your teams can outperform other teams in the company.

Presenter: Bill Pierrakeas CLE, CLA, Certified Everything DiSC® Trainer

Bill's personal mission: ​​To live in a world where the vast majority of people wake up every morning inspired to go to work, feel safe when they are there, and come home fulfilled by the work they did.

Bill is a results-oriented executive coach and lean expert serving the leaders of manufacturing, service, sales and academic institutions. He is a Certified Lean Expert, Certified Lean Analyst, Everything DiSC® Authorized partner and Certified Everything DiSC® trainer. He is highly skilled in training executive and operations teams in problem solving methods rooted in lean tool sets. His skills at developing highly effective executive and operations teams at all stages of leadership has earned him an impeccable record of success.

He has extensive expertise & experience working with Fortune 1000 firms’ leadership and integration teams during acquisitions, divestitures and changes in ownership. Bill serves on several industry and professional associations’ director and advisory boards and is often called upon as a key note speaker and conference panel facilitator.

WEBINAR: Creating a lean culture: the value proposition

November 16, 2017 | 1:00 p.m. - 2:00 p.m. EDT

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How do you create and sustain a lean culture when starting from an existing conventional organization? This webinar covers the core elements of the lean management system (visual controls, daily accountability process, leader standard work) and then goes beyond to clarify and emphasize making the case for lean management. It is critically important to address the unasked-but-ever-present question when we ask others to do new or different things: "What's in it for me?" The answer rests with the real-world value proposition in lean management at the tactical level (from front line workers through leaders up to unit managers, plant managers, directors, etc.), and crucially, for strategic leaders (senior executives). At its heart, lean management’s value proposition is clear and persuasive. At the tactical level it is easy to explain how lean management sustains the improvements from lean tools, keeps "solved" problems from recurring, and makes for a better day at work. For executives, because the health of lean production is reflected in the health of lean management, their ability to assess lean management applications allows them to directly assess performance in two critical responsibilities unique to executives: the fidelity of their chain of command’s execution of the lean strategy, and the health of the lean strategy itself which they have been persuaded to support, and upon which depends meeting their performance goals.


Presenter: David Mann

David Mann is the author of the best selling Shingo Prize winner "Creating a Lean Culture" in which he first articulated the importance of lean management to sustain lean production, and described the elements and application of a lean management system. The book is now in its 3rd edition and has been translated into six languages. Mann has 25+ years of lean implementation experience across sectors of the manufacturing economy as well as in technical, professional, administrative, service, and healthcare organizations. He has trained, spoken, and consulted widely on lean management in North America, Europe, and Asia.

WEBINAR: How to engage a reluctant workforce

November 30, 2017 | 1:00 p.m. - 2:00 p.m.

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Henry Ford once reportedly posed this question: “Why is it every time I ask for a pair of hands, it comes with a brain attached?” Contrast this to Taiichi Ohno’s quote, “People don’t go to Toyota to work, they go there to think.” The important difference is having a highly-engaged versus a disengaged workplace. Consider these facts:

• 67% of employees report feeling disengaged from their jobs on a daily basis
• 76% of employees report 'feeling tired' at work (15% have actually fallen asleep!)
• 44% have gained 'stress weight' while at their current job.

Lean is hard enough; trying to do so with an unmotivated, tired, overwhelmed and overworked team is impossible. This webinar will expand upon the real reasons people are resistant to change and what you can take action on immediately to create organizational change for the better. Discover proven tools and techniques that will help you garner support for your lean transformation, giving you the absolute best chance for sustained lean success.

Employee Engagement and its impact on lean sustainability is paramount to lean success. This webinar helps to fill in the blanks that are so often present within this topic.

Presenter: Paul W. Critchley

Paul is a seasoned leader with over twenty years’ of senior-level manufacturing, engineering and operations management experience. Champion of using lean to control costs and drive positive business performance.

He is passionate about lean and creating organizational cultures that are sustainably engaged. He co-authored his first book - The Whole Professional, A Collection of Essays to Help You Achieve a Full and Satisfying Life to bring a fresh perspective on work/life balance and how individuals and organizations can work together to achieve greater levels of attainment.

Paul assists businesses in practicing lean and implementing management strategies in order to affect sustainable culture change for long-term organizational health and prosperity. He is a recognized thought leader on employee engagement and management interaction, and has helped businesses around the world achieve greater levels of success.

Paul is a board member of the Northeast Region of AME, and holds a B.S. in Mechanical Engineering, and M.S. degrees in Management and Organizational Leadership.


WEBINAR: Collaborative problem solving for efficiency and innovation

December 7, 2017 | 1:00 p.m. - 2:00 p.m.

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Problems faciing organizations today are more complex than ever. They require new problem solving skills for real collaboration across different disciplines for innovative solutions. One reason that teams often do not perform well is that they just don't know how to think together. Rather than work efficiently, they continuously get in the way of each other "cancelling each other out." In this webinar, participants experience a proven thinking and problem solving process which enables collaborative innovation for tangible results even across silos. The process is teachable and can scale across the organization.

Presenter: Dr. Min Basadur

Dr. Min Basadur began developing his insights about applied creativity & problem solving at Procter & Gamble. He received three U.S. patents and created a corporate-wide consulting practice. Following his award-winning doctoral research at the University of Cincinnati, he became a professor of management at McMaster University. Min founded Basadur Applied Creativity in 1981.

Dr. Basadur is a recognized world leader in applied creativity with over 30 years of experience in building problem solving capabilities in organizations around the world. He has made major impacts in manufacturing innovation at Procter & Gamble, Frito-Lay, Goodrich, Ford and Pfizer to involve employees at every level to generate hundreds of millions of dollars in new products, processes, revenue and cost improvements.


WEBINAR: Applying for the AME Excellence Award

December 12, 2017 | 1:00 p.m. - 2:00 p.m.

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Attendees of this free webinar will gain an understanding of the criteria, process and forms to apply for the AME Excellence Award.

The AME Excellence Award primarily recognizes North American manufacturing plants that have demonstrated excellence in manufacturing and business. The primary focus of the award is to acknowledge continuous improvement, best practices, creativity and innovation. This award supports AME's vision, mission and values of inspiring commitment to enterprise excellence through shared learning and access to best practices.

Presenter: Pat Wardwell, LGC

Pat Wardwell is Lean Gold Certified, a member of the AME Excellence Award Council, an AME assessor and an examiner for the Shingo Prize.

Pat has trained and consulted on continuous improvement for more than 15 years in a wide variety of industries and process types including the not-for-profit GBMP. Before joining GBMP she was employed for about 18 years in a variety of manufacturing positions culminating in a position as vice president of operations. She has been learning about and applying Toyota Production System and related concepts and tools in real world situations for more than 20 years.